Shmeka Coleman
Levelland
Summary
Results-driven Performance Coach with a strong background in customer service and training. Skilled in providing personalized wellness programs that lead to improved health outcomes and increased customer satisfaction. Collaborative team player dedicated to driving sales growth and creating an organized, efficient environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Rehab Specialist
Health Source of Nederland
Nederland
01.2024 - Current
- Guided patients through corrective and rehabilitative exercises to improve recovery and mobility.
- Applied hands-on physical therapies, including spinal decompression laser therapy and electrical muscle stimulation.
- Conducted functional movement screenings to monitor patient progress and mobility milestones.
- Coordinated daily patient flow among doctors, rehab area, and front desk to enhance clinical experience.
- Assisted in molding and fitting custom orthotics tailored to patient needs.
- Maintained accurate clinical notes, treatment plans, and patient vital signs in electronic health record (EHR) system.
- Engaged in community outreach and wellness campaigns to boost clinic visibility and attract new patients.
- Developed marketing materials to support social media and promotional communications.
Appliances Specialist
Home Depot
Cabot
09.2023 - 12.2024
- Assist customers in selecting appliances, ensuring high customer satisfaction, and driving sales growth.
- Provide detailed product knowledge, contributing to informed purchasing decisions and higher sales.
- Collaborate with team members to maintain an organized and efficient sales floor.
- Resolve customer inquiries and issues promptly, ensuring a positive shopping experience.
- Track inventory levels and restock as needed, ensuring product availability.
Assistant Produce Manager
United Supermarkets
Levelland
07.2011 - 08.2024
- Delivered exceptional customer service, fostering positive customer relationships and ensuring high levels of satisfaction.
- Managed the ordering of products and supplies, ensuring inventory levels were maintained to meet customer demand.
- Updated and maintained accurate records in books and sales sheets, supporting efficient business operations.
- Created and managed work schedules for employees, optimizing team productivity and coverage.
- Trained and onboard new employees, ensuring they were well-prepared and knowledgeable to perform their roles effectively.
Fitness and Wellness Instructor
Upward Bound
Levelland
06.2024 - 07.2024
- Designed personalized workout plans, instructed on nutrition, improved participants' health outcomes
- Guided first-generation college students in making healthier lifestyle choices
Gym Assistant
South Plains College
12.2019 - 07.2024
- Ensured the cleanliness and optimal functionality of equipment through meticulous cleaning and maintenance.
- Provided expert assistance to individuals with workouts and equipment usage, enhancing their fitness experience.
- Skillfully assembled equipment, ensuring safety and reliability for all users.
Contract Employee
Ironman Triathlon
Lubbock
06.2021 - 06.2024
- Coordinated and established bike and runner transition areas for Ironman events.
- Organized and set up finish lines for athletes’ participation in Ironman competitions.
- Provided athletes with essential information regarding training routes, enhancing their preparation and performance.
- Contributed to the successful execution of Ironman events in multiple locations, including: Ironman Lubbock, Ironman Timberman, New Hampshire, Ironman Muncie, Indiana, Ironman 70.3 and Tulsa, Ironman 70.3 Massachusetts.
Service Member
United States Army
Brownwood
01.2015 - 01.2021
- Operated heavy construction equipment with precision, ensuring timely completion of complex construction projects.
- Served on COVID-19 Disinfection Team, implementing sanitation protocols that safeguarded public health.
- Delivered essential resources and support to communities affected by Hurricane Harvey.
- Participated in reconstruction and road maintenance projects at Camp Bowie in Brownwood, TX, improving infrastructure and accessibility for service members.
Education
Master’s - Sports Science and Rehabilitation
Logan University
Chesterfield, Missouri12-2026
Master's - Strength and Conditioning
Harding University
Searcy, AR12-2024
Bachelor of Science - Exercise Science
Lubbock Christian University
Lubbock, TX05-2023
Associates of Applied Sciences - Biology
South Plains College
Levelland, TX05-2018
Skills
- Appliance repair
- Installation support
- Customer training
- Product demonstration
- Product showcase
- Customer training
- Customer service
- Scheduling and training
- Problem solving
- Problem solving
Certification
Level One CrossFit Certification, 03/01/21, Present
Timeline
Fitness and Wellness Instructor
Upward Bound
06.2024 - 07.2024
Rehab Specialist
Health Source of Nederland
01.2024 - Current
Appliances Specialist
Home Depot
09.2023 - 12.2024
Contract Employee
Ironman Triathlon
06.2021 - 06.2024
Gym Assistant
South Plains College
12.2019 - 07.2024
Service Member
United States Army
01.2015 - 01.2021
Assistant Produce Manager
United Supermarkets
07.2011 - 08.2024
Master’s - Sports Science and Rehabilitation
Logan University
Master's - Strength and Conditioning
Harding University
Bachelor of Science - Exercise Science
Lubbock Christian University
Associates of Applied Sciences - Biology
South Plains College