Shon Broussard
Houston,TX
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Account Manager / Project Manager
Vicon Equipment
Houston, TX
07.2018 - 06.2022
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate and competitive price quote, customer-centric terms, effective project management, and superior customer service.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various internal departments and external vendors.
- Review projects bidding, do take offs, price, quote, and follow up to remain competitive—DAILY.
Account Manager
Knape Associates
Houston, TX
05.2015 - 06.2016
- Same responsibilities as mentioned above.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client fry t your order and
Account Manager /Project Manager
HD Grant Company
Houston, TX
02.2001 - 07.2015
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes, customer-centric terms and reliable/consistent on time product deliveries to maintain construction schedules
- Oversaw new business development and customer servicing efficiencies
- Liaised between account holders and various internal departments and manufactures
Education
Diploma - Business Mathematics
Jennings High School
Jennings, LAElectrical Engineering
McNeese State University
Lake Charles, LAE-4 Specialist - Bradley Tank Gunner
Louisiana Army National Guard
Jennings, LA 1993.08 - 1997.11
Skills
- Verbal and Written Communication
- Business Development
- Time Management
- Customer Service
- Account Management
- Bid Proposals
- New Business Opportunities
- Cost Reviewing
- Profit and Loss Accountability
- Strategic Selling
- Order Management
- Inside and Outside Sales
- Financial Management and Reporting
- Issue Resolution
- Correspondence Writing
- Product Training
- Operational Efficiency
- Consultative Selling Techniques
- Proposal Generation
- Professional Integrity
- Project Management
- RFP Responses
- Daily Client Contact
- Documentation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It’s easier to ask forgiveness than it is to get permission.
Grace Hopper
Timeline
Account Manager / Project Manager
Vicon Equipment
07.2018 - 06.2022
Account Manager
Knape Associates
05.2015 - 06.2016
Account Manager /Project Manager
HD Grant Company
02.2001 - 07.2015
E-4 Specialist - Bradley Tank Gunner
Louisiana Army National Guard
1993.08 - 1997.11
Diploma - Business Mathematics
Jennings High School
Electrical Engineering
McNeese State University
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