Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shona Flemming-Lloyd

Frankford,DE

Summary

Proven leader with a track record of enhancing team productivity by over 20% at Surf's Up through exceptional time management and strong work ethic. Demonstrated patience and empathy in child care roles, significantly improving customer satisfaction and child well-being at Cozy Critter's Daycare Center. Skilled in conflict resolution and child supervision, committed to delivering top results. Attentive Babysitting/Child Care with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive, and engaging learning environments for all children.

Overview

8
8
years of professional experience

Work History

Babysitter

Kristin Manuel
03.2018 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Supervisor

Surf's Up
05.2016 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Child Care

Cozy Critter's Daycare Center
01.2020 - 08.2022
  • Assisted family child care providers in maintaining a safe and nurturing environment through regular consultations.
  • Participated in staff meetings to share insights on curriculum planning, classroom management techniques, and best practices for child care settings.
  • Initiated outreach efforts to engage community partners in supporting early childhood education programs, raising awareness of the importance of quality child care services.
  • Participated in professional development opportunities to stay current with best practices in child care and education support roles.

Education

High School Diploma -

Indian River High School
Frankford
06.2023

Skills

    Patience and Empathy

    Time Management

    Strong Work Ethic

    Reliability

    Dependability

    Child Supervision

    Conflict Resolution

Timeline

Child Care

Cozy Critter's Daycare Center
01.2020 - 08.2022

Babysitter

Kristin Manuel
03.2018 - Current

Supervisor

Surf's Up
05.2016 - Current

High School Diploma -

Indian River High School

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Shona Flemming-Lloyd