Shona Powell
Flushing,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Shona’s cleaning service
Self employed
Flushing, MI
03.2022 - Current
- Scheduling clients weekly/monthly
- Keeping on task in a timely manner
- Providing the service for each client
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
Preschool Aide
Flushing community schools
Flushing, MI
09.2024 - 11.2024
- Supervised children during playtime to ensure safety and engagement.
- Assisted teachers in daily classroom activities and lesson preparations.
- Organized educational materials for various learning activities.
Assistant Manager
Fred Meyer Jewelers
Flint, Michigan
08.2011 - 11.2013
- Assisted in training new staff on customer service best practices.
- Managed inventory levels to ensure product availability for customers.
- Coordinated scheduling for staff to meet operational needs effectively.
Education
BBA -
Northwood University
Midland, MI 09.2005 - 05.2010
Flushing High School
Flushing, MISkills
- Client scheduling
- time management
- customer satisfaction
Timeline
Preschool Aide
Flushing community schools
09.2024 - 11.2024
Shona’s cleaning service
Self employed
03.2022 - Current
Assistant Manager
Fred Meyer Jewelers
08.2011 - 11.2013
BBA -
Northwood University
09.2005 - 05.2010
Flushing High School