Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shona Taylor

Spokane Valley

Summary

Detail-oriented individual with exceptional communication and project management skills. I exceed expectations in client advocacy and am skilled in intake interviewing. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for strong problem-solving abilities and effective teamwork. I excel in fast-paced environments, where I effectively manage multiple projects and foster positive relationships.

Overview

4
4
years of professional experience

Work History

SUDPT

Spokane Addiction Recovery Centers
09.2024 - Current


  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Completed assessments, intakes, update-admits, 60-minute monthly individual sessions, 7 hours of process groups weekly, 2 hours of education group weekly, and monthly compliance reporting.
  • Proficient use of a fax machine and scanning files into patient charts.

Security Officer

GoJoe Patrol
08.2021 - 08.2024
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Monitored CCTV cameras and alarm systems for security breaches.

Education

Addiction Studies

Spokane Falls Community College
Spokane, WA
06-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking
  • Computer skills
  • Skilled in intake interviewing
  • HIPAA
  • Building rapport
  • Client advocacy

Timeline

SUDPT

Spokane Addiction Recovery Centers
09.2024 - Current

Security Officer

GoJoe Patrol
08.2021 - 08.2024

Addiction Studies

Spokane Falls Community College