Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Nowik

Vancouver,WA

Summary

I have worked in a residential substance use facility for over 14 years, gaining extensive experience with individuals facing substance use and complex mental health conditions, including bipolar disorder and schizoaffective disorder. I have experience in supporting individuals interested in medically assisted treatment and have implemented referrals and education material. My expertise in motivational interviewing and de-escalation techniques allows me to calm individuals and ensure they receive proper support. When serving as a housing peer support it aided in expanding my skills in working with underserved populations. My passion is to meet individuals where they are, ensuring supportive, compassionate, and effective care. I am proficient in utilizing Electronic Health Record (EHR) systems to enhance patient care and outcomes. My ability to foster teamwork, combined with strong critical thinking and communication skills, has consistently improved care coordination and patient recovery.

Overview

14
14
years of professional experience

Work History

SUDPT

Lifeline Connections Men's Residential Unit
11.2021 - Current

Conduct assessments and intake for affected patients. Coordinate intake process with the intake office. Conduct individual counseling and treatment planning. Conduct education and process groups. Insure accurate and on time documentation. Assist patients with accessing appropriate, continuing care and after care planning. Work as part of an interdisciplinary team to insure patient needs are addressed and met.


  • Self-motivated, with a strong sense of personal responsibility.
  • Motivational interviewing
  • Proper and effective treatment plans
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Housing Peer Support Specialist

Pier 360 HARPS
11.2020 - 01.2021
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
  • Enhanced client recovery by providing emotional support and practical guidance.
  • Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
  • Maintained accurate documentation of client interactions, supporting case management efforts.
  • Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
  • Utilized motivational interviewing techniques to encourage clients to engage in healthy behaviors.
  • Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
  • Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.

SUDPT

Lifeline Connections Men's Residential
04.2019 - 11.2020

Conducted individual assessments and placement in appropriate treatment. Completed pt intake process and created treatment plans. Conducted education and process group. Completed appropriate documentation on time. Supported in coordinating appropriate aftercare.

  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Residential Floor Staff Supervisor

Lifeline Connections Residential
04.2014 - 04.2019
  • Enhanced team productivity by implementing efficient scheduling and task delegation practices.
  • Established clearly defined performance targets for up to 22 staff members, providing constructive feedback and guidance to help them achieve their individual goals while contributing to the overall success of the company.
  • Maintained strict adherence to safety regulations, ensuring a safe working environment for all employees at all times.
  • Streamlined operations for better resource utilization by conducting regular process evaluations and implementing necessary changes.
  • Ensured high-quality customer service through continuous staff training, monitoring, and feedback sessions.
  • Managed budgets effectively, reducing overhead costs without compromising quality or performance standards.
  • Conducted regular performance reviews, setting clear expectations for each team member and identifying areas needing improvement or additional support.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Residential Aide

Lifeline Connections Residential
07.2010 - 04.2014
  • Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
  • Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
  • Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
  • Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
  • Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
  • Managed resident disputes calmly and professionally; facilitated resolutions that respected individual preferences while preserving overall harmony within the community.

Education

Associate of Science - Addiction Counseling

Clark College
Vancouver, WA
11.2025

Associate of Applied Science - Medical Assisting

Apollo Career Center
Portland, OR
11.2009

High School Diploma -

Washougal High School
Washougal, WA
06.1988

Skills

  • Friendly, Positive Attitude
  • Microsoft Word, Excell and Office
  • Skilled in Electronic Health Records CareLogic
  • Motivational Interviewing
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management

Timeline

SUDPT

Lifeline Connections Men's Residential Unit
11.2021 - Current

Housing Peer Support Specialist

Pier 360 HARPS
11.2020 - 01.2021

SUDPT

Lifeline Connections Men's Residential
04.2019 - 11.2020

Residential Floor Staff Supervisor

Lifeline Connections Residential
04.2014 - 04.2019

Residential Aide

Lifeline Connections Residential
07.2010 - 04.2014

Associate of Science - Addiction Counseling

Clark College

Associate of Applied Science - Medical Assisting

Apollo Career Center

High School Diploma -

Washougal High School
Wendy Nowik