Miranda Chartrand
Washougal,WA
Summary
Organized Clinic Manager versed in monitoring and aligning operations with patient needs, Oversees intakes and assessments to verify superior care delivery. Empowering healthcare leader with pragmatic approach to workflow coordination and conflict resolution. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Clinic Supervisor
Lifeline Connections
Vancouver, WA
06.2022 - Current
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
- Implemented highly effective onboarding and coaching program for new and existing staff members and promoted cross-training in other areas.
- Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
- Supervised 13-person clinic catering to approximately 40 patients per day.
- Supervised medical staff in providing quality patient care services and ensured adherence to safety protocols.
- Encouraged collaboration between physicians, nurses, technicians, and other healthcare professionals.
- Participated in regular meetings with senior leadership team members to discuss progress towards organizational goals.
- Assisted with resolving conflicts between staff members in a timely manner while upholding professional standards of conduct.
Medical Assistant
Legacy Salmon Creek Medical Center
Vancouver, WA
02.2018 - 12.2024
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Collected samples from patients for laboratory testing purposes.
Lead Medical Assistant
Legacy Salmon Creek Medical Center
Vancouver , WA
12.2021 - 06.2022
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Supervised, trained and coached team of medical assistants.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Adhered strictly to HIPAA regulations when handling confidential patient information.
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
- Set up, cleaned and stocked examination rooms with medical supplies.
- Responded quickly and efficiently to emergency situations within the healthcare facility.
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
- Assisted in organizing laboratory tests, X-rays and other diagnostic procedures.
Education
Associate of Applied Science - Medical Assistant
Clark College
Vancouver, WA06-2017
References
References available upon request.
Timeline
Clinic Supervisor
Lifeline Connections
06.2022 - Current
Lead Medical Assistant
Legacy Salmon Creek Medical Center
12.2021 - 06.2022
Medical Assistant
Legacy Salmon Creek Medical Center
02.2018 - 12.2024
Associate of Applied Science - Medical Assistant
Clark College
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