Shonda Brundidge
Summary
Dynamic professional with extensive experience in customer service and warehouse operations, notably at Herff Jones. Moving up from seasonal employee to warehouse lead. Proven track record in process improvement and team leadership, enhancing efficiency in order fulfillment. Skilled in cash handling and training, demonstrating strong communication and problem resolution abilities to ensure exceptional service and operational excellence.
Overview
5
5
years of professional experience
Work History
Cashier
Meijer
09.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems
- Assisted customers with product inquiries and provided exceptional service
- Maintained clean and organized checkout area to enhance shopping experience
- Handled cash, credit, and debit transactions while ensuring security protocols
Warehouse Shipping Lead
Herff Jones
03.2023 - 01.2026
- Supervised daily shipping operations, ensuring timely dispatch of products.
- Trained and mentored new team members on safety protocols and operational procedures.
- Coordinated with receiving department to streamline inventory management processes.
- Implemented process improvements, enhancing efficiency in order fulfillment workflows.
Warehouse Packer
Dart
04.2022 - 09.2022
- Operated packing machinery to ensure efficient and accurate packaging of products.
- Inspected incoming materials for quality compliance before processing.
- Collaborated with team members to streamline workflow and enhance productivity.
- Trained new employees on safety procedures and packing standards.
Warehouse Order Picker
Amazon
01.2022 - 05.2022
- Operated forklifts and pallet jacks to efficiently transport products within warehouse.
- Accurately picked and packed customer orders, ensuring quality control standards were met.
- Managed inventory levels, conducting regular stock checks to prevent discrepancies.
- Trained new team members on safety protocols and picking procedures to enhance efficiency.
Assembly Line Production Worker
Hyundai
02.2022 - 04.2022
- Operated assembly line machinery to ensure efficient production of vehicle components.
- Inspected finished products for quality assurance, maintaining high standards of manufacturing.
- Collaborated with team members to streamline workflows and enhance production efficiency.
- Trained new employees on assembly line procedures and safety protocols.
Education
Business Management
Parkland College
High School Diploma - Main
Central
5 2004
Education
false
Timeline
Cashier
Meijer
09.2023 - Current
Warehouse Shipping Lead
Herff Jones
03.2023 - 01.2026
Warehouse Packer
Dart
04.2022 - 09.2022
Assembly Line Production Worker
Hyundai
02.2022 - 04.2022
Warehouse Order Picker
Amazon
01.2022 - 05.2022
High School Diploma - Main
Central
Business Management
Parkland College