Shonda Dates

Apex Roofing and Restoration

03.2021 - 08.2024

Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Prepared meeting agendas and minutes for distribution and record keeping.
Created job files for each project and maintained current data in each file.
Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Responded to requests for information on materials to inquiring parties.
Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Kept corporate and client information confidential, adhering to data safety measures.
Photocopied, distributed and emailed documents to project managers.
Enhanced project scope definition processes, resulting in clearer project objectives and expectations from outset.