Shondell (Nicola) Goodridge
Saint Albans,New York
Summary
Compassionate Mental Health Caseworker with experience in providing support to individuals and families dealing with mental health issues. Strengths include crisis intervention, case management, and individual and group therapy, along with the ability to handle high-stress situations calmly and effectively. Demonstrated effectiveness in building trust-based relationships with clients leading to improved outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Mental Health Case Worker
Zucker Hillside Hospital (Northwell Health)
Glen Oaks , NY
2015.02 - Current
- Encouraged positive behavior change by setting achievable goals for each session or week.
- Planned and implemented individual and group activities aligned with therapeutic goals.
- Facilitated socialized behaviors through group engagements for clients with mental health barriers.
- Assessed program needs, maintained client confidentiality, and documented participation and progress.
- Supported clinical staff in evaluating patient progress and modifying care plans as needed.
- Modified treatment plans to support client goals and status.
Mental Health Counselor Intern
Helping Hands Psychotherapy
Rockville Centre , NY
2023.05 - 2024.05
- Conducted initial assessments of clients to determine their needs and develop appropriate treatment plans.
- Assisted clients in identifying resources and services to help them cope with their challenges.
- Provided individual, family, and group counseling sessions for clients struggling with mental health issues.
- Managed a caseload of 10 clients, developing and implementing treatment plans.
- Maintained clinical documentation standards and provided provisional diagnoses.
- Utilized psychotherapy interventions tailored to client needs, applying evidence-based approaches.
- Collaborated with interdisciplinary teams for weekly meetings and professional development activities.
Case Worker
United Cerebral Palsy of NYS, NY
New York , New York
2008.02 - 2015.01
- Created monthly reports summarizing caseload activities for review by the supervisor.
- Maintained accurate records of client information by agency policies and procedures.
- Developed individualized service plans based on the client's strengths and identified needs.
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Provided support and counseling services to children and young adults with developmental delays, autism spectrum disorders, and mental illness.
- Conducted ongoing assessments and monitored progress toward rehabilitation goals.
- Collaborated with healthcare professionals to deliver comprehensive care plans.
Education
Master of Science - Mental Health Counseling
Mercy College
Dobbs Ferry, NY2024-05
Bachelor of Science - Health Services Administration
Independence University
Salt Lake City, UT2019-08
Associate of Science - Human Services
Metropolitan College of New York
New York, NY2007-05
Skills
- Individual Counseling
- Motivational Interviewing
- Psychiatric and Mental Health Care
- Trauma Informed Care Framework
- Emergency Response
- Self Motivation
- Case Management
- Goal Setting
- Active Listening
- Behavior Management
- Excellent Communication
- Clinical Quality Improvement
- Effective Communication
- Treatment Planning
- Safety and risk assessments
- Interpersonal Skills
- Teamwork and Collaboration
- Clinical Documentation
Accomplishments
- Zucker Hillside Hospital Certification for Patient Focus and Dedication
Certification
- EMDRIA Approved EMDR Trained
- PSI 2-day Certification Training for Maternal Mental Health
- CASAC Approved by OASAS 300-hour Alcoholism and Substance Abuse Certification
Timeline
Mental Health Counselor Intern
Helping Hands Psychotherapy
2023.05 - 2024.05
Mental Health Case Worker
Zucker Hillside Hospital (Northwell Health)
2015.02 - Current
Case Worker
United Cerebral Palsy of NYS, NY
2008.02 - 2015.01
Master of Science - Mental Health Counseling
Mercy College
Bachelor of Science - Health Services Administration
Independence University
Associate of Science - Human Services
Metropolitan College of New York
- EMDRIA Approved EMDR Trained
- PSI 2-day Certification Training for Maternal Mental Health
- CASAC Approved by OASAS 300-hour Alcoholism and Substance Abuse Certification
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