Shondy Guerrier
Server
Delray Beach,FL
Overview
1
1
year of professional experience
Summary
At Sinai Residences, I've excelled in guest engagement and safe food handling, enhancing dining experiences through exceptional service and a strong work ethic. Skillfully balanced multiple tasks, achieving high customer satisfaction and maintaining rigorous hygiene standards. Fostered teamwork and efficiency, improving performance and a positive dining atmosphere.
Work History
Server, Busser, Food Runner
Sinai Residances
01.2024 - Current
- They served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep the dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
Education
Associate of Arts - I.T
Palm Beach State College
Boca Raton, United States06.2027
High School Diploma -
Spanish River Community High School
Boca Raton, FL05.2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
- Safe Food Handling
- Performance Improvement
- Order Accuracy
- Professional Appearance
- Food safety understanding
- Menu Memorization
Timeline
Server, Busser, Food Runner
Sinai Residances
01.2024 - Current
Associate of Arts - I.T
Palm Beach State College
High School Diploma -
Spanish River Community High School
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