Shonetta Norwood
Atlanta,GA
Overview
2
2
years of professional experience
Work History
Housekeeping
KBS Cleaning Services
Atlanta, GA
04.2022 - Current
- Complete housekeeping task list items as instructed.
- Coordinate assigned cleaning and equipment movement in a safe, efficient manner with accepted housekeeping principles.
- Maintain appropriate stock of supplies and equipment to perform assigned tasks.
- Cleanup spills, breakages, and debris in the facility as required.
- Cleanup and restock bathroom facilities as required.
- General janitorial functions such as, but not limited to: sweeping, mopping, washing glass/windows/mirrored surfaces, washing walls, cleaning stainless steel, dusting,rubbish and debris removal.
- All other duties and responsibilities as assigned.
Housekeeping / Room Attendant
Ramada plaza
- Clean and tidy guest rooms, bathrooms, and common areas
- Change bed linens and make beds
- Replenish guest room supplies, such as toiletries and towels
- Dust and polish furniture and fixtures
- Vacuum and sweep floors
- Report any maintenance issues to the appropriate department
- Assist guests with any requests or needs they may have
- Follow all safety and sanitation policies and procedures
Lobby Attendant
Ramada plaza
- Maintaining a clean entryway to the lobby in front desk
- Cleaning public bathrooms, meeting room, conference room gym, and hallways, lobbies, lounges, dust and polishing furniture
- Assisting Guest with any problem or concern and help with directions in a friendly manner.
Laundry Attendant
- Cleaning and sanitizing towels, face towels, bath mats towels, pillow cases, sheets and fitted sheets.
- Folding laundry
- Keep an updated inventory of laundry detergents and sewing kits
- Track maintenance and repairs on laundering equipment
- Ensure that the facility remains clean at all times
- Anticipate and respond to customers’ queries, concerns and complaints
Janitor - Restroom Attendant - Gate Maintenance
ABM Janitorial Services
- Keeping restrooms clean at all times deep cleaning and sanitizing Bathroom stall countertop, restocking soap dispenser paper towel and toilet tissue, mopping floors and cleaning mirrors
- Gate maintenance keeping all assigned gates clear of trash, including changing trash can at each gate on the floor and behind the desk
- Sweeping mopping carpet sanitizing wiping down seats, countertops and trash can.
Housekeeping / Room Attendant
Sonesta ES Suites Atlanta Perimeter
San Francisco, CA
- Sweep and mop floors
- Vacuum carpets
- Dust furniture
- Clean public areas, like corridors
- Report any technical issues and maintenance needs
- Address guests’ queries (e.g. on additional services)
- Ensure all assigned rooms are clean and tidy by the end of the shift
- Follow hotel security guidelines
Education
High school graduate -
Charles R. Drew High School
Riverdale, GA01.2016
Skills
- Communication
- Problem solving
- Organization
- Creativity
- Teamwork
- Customer Service
- Management
Awards
- Honor roll
- Math and science award
- Leadership award
- AP Honor
Timeline
Housekeeping
KBS Cleaning Services
04.2022 - Current
Housekeeping / Room Attendant
Ramada plaza
Lobby Attendant
Ramada plaza
Laundry Attendant
Janitor - Restroom Attendant - Gate Maintenance
ABM Janitorial Services
Housekeeping / Room Attendant
Sonesta ES Suites Atlanta Perimeter
High school graduate -
Charles R. Drew High School