Shonette Burkman
Popeyes Chicken
Racine,WI
Work Preference
Desired Job Title
Manager
Proactive leader skilled in customer service and multitasking within fast-paced environments. Demonstrated ability to improve operational processes and train staff effectively, contributing to elevated customer satisfaction and team performance.
1
Certificate
6
Years of experience
Work History
Store Manager
1 Year 10 Months
Popeyes Chicken - Sturtevant, WI | 06.2024 - 04.2026
- Collaborated with team members to streamline communication and enhance workflow efficiency.
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Trained and supervised staff to achieve high performance standards.
- Oversaw inventory management, reducing waste through effective stock control practices.
Cook's Assistant
1 Year
Seinna - Racine, WI | 02.2022 - 02.2023
- Assisted in meal preparation, ensuring adherence to recipes and dietary requirements.
- Collaborated with team members to streamline food preparation processes, improving efficiency.
- Supported chefs in plating dishes, enhancing presentation quality for customer satisfaction.
- Maintained cleanliness of kitchen equipment and workstations to uphold safety standards.
Certified Nursing Assistant
1 Year 10 Months
Private Client - Racine, WI | 01.2020 - 11.2021
- Monitored vital signs, reporting changes to healthcare professionals for timely interventions.
- Assisted with personal hygiene tasks, enhancing client dignity and well-being.
- Supported clients with mobility, promoting independence while preventing falls or injuries.
- Provided compassionate care to clients, ensuring comfort and safety during daily activities.
Education
High School Diploma
Mary D. Bradford - Kenosha, WI
06-1997
Skills
Customer service
Customer relations
Store operations
Training and mentoring
Store opening and closing
Inventory management
Client engagement
Problem-solving
Certification
- safe space Training - 1hour
Timeline
Store Manager
Popeyes Chicken
06.2024 - 04.2026Read more
Cook's Assistant
Seinna
02.2022 - 02.2023Read more
Certified Nursing Assistant
Private Client
01.2020 - 11.2021Read more
Mary D. Bradford - High School Diploma,
Read more