Shonjae Hill
Orange Park,FL
Summary
Dedicated Deli Associate with expertise in food safety, cleanliness, and customer engagement. Proven ability to train team members and manage inventory, ensuring high-quality service and product availability.
Detail-oriented professional with over 9 years in the food service industry. Skilled in safe food handling practices, maintaining cleanliness, and enhancing customer satisfaction. Committed to fostering a safe and efficient workplace while delivering exceptional service.
Overview
14
14
years of professional experience
Work History
Deli Associate
The Fresh Market
840 A1A Ponte Vedra Beach ,FL
06.2017 - Current
- Trained team members on deli preparation techniques and food safety standards.
- Managed inventory levels to ensure product freshness and availability.
- Assisted customers with product selection, providing knowledgeable recommendations.
- Maintained cleanliness and organization of deli area following health regulations.
- Collaborated with management to streamline workflow processes for efficiency.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Deli Associate
Winn Dixie Grocery
1545 County Rd 220 Fleming Island ,Fl
04.2012 - 06.2015
- Developed promotional displays to enhance customer engagement and sales opportunities.
- Monitored product quality, ensuring adherence to company standards and customer satisfaction.
- Led training sessions for new associates, fostering a collaborative work environment.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Sales Associate
Burlington Coat Factoy
11250 Old St Augustine Rd Ste 32 Jacksonville, Fl
03.2012 - 01.2014
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor and ensured merchandise presentation met store standards.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Ridgeview High School
466 Madison Ave Orange Park ,Fl Skills
- Food safety
- Safe food handling practices
- Cleaning and sanitizing
- Customer engagement
- Workplace safety
- Cleanliness and sanitation
Timeline
Deli Associate
The Fresh Market
06.2017 - Current
Deli Associate
Winn Dixie Grocery
04.2012 - 06.2015
Sales Associate
Burlington Coat Factoy
03.2012 - 01.2014
High School Diploma -
Ridgeview High School