Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shonmonique Jackson

Stockton,CA

Summary

My objective is to obtain a full-time position that will allow me to use my customer service skills for the advancement of a company.


Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver. Communicative bar manager maintaining bar and service area in optimal condition. Proficient in bar operations, supply ordering, mixology, invoice generation and order fulfillment. Independent with collaborative leadership principles and thoughtful motivation strategies. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Reliable bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bartender position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bar Manager

Domo Japanese Steakhouse And Sushi
Stockton , CA
03.2021 - Current
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
  • Developed new cocktails for menu.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • Closed out cash register and prepared cashier report at close of business.

Shipping Associate

Best Shop USA
Stockton , CA
01.2021 - Current
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Packed and labeled boxes with maximum efficiency.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Server/Bartender

Red Lobster
Orange Park, FL
01.2017 - 12.2020
  • Answer questions about menu selections and make recommendations when requested
  • Appropriately suggest additional items to customers to increase restaurant sales
  • Train new employees on guest service expectations, safety procedures, proper food handling, and restaurant protocols
  • Consistently adhered to quality expectations and standards
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Certified Nursing Assistant

Brookside Rehabilitation
Jacksonville , FL
04.2020 - 06.2020
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Education

High School Diploma -

William M Raines School

Skills

  • Organized
  • Dependable
  • Customer Service
  • Time Management
  • Computer Software
  • Goal Oriented
  • Strategic Planning
  • Investigating Complaints
  • Issue Resolution
  • Corrective Actions
  • Delegating Assignments and Tasks
  • Guest Satisfaction
  • Team Leadership
  • Menu Pricing and Writing
  • Performance Monitoring
  • Bar Management
  • Cocktail Knowledge
  • Responsible Alcohol Service
  • Supply Ordering
  • Money Handling
  • Verbal and Written Communication
  • Guest Interaction
  • Calm and Pleasant Demeanor
  • Food and Beverage Management

Certification

  • Certified RBS

Timeline

Bar Manager

Domo Japanese Steakhouse And Sushi
03.2021 - Current

Shipping Associate

Best Shop USA
01.2021 - Current

Certified Nursing Assistant

Brookside Rehabilitation
04.2020 - 06.2020

Server/Bartender

Red Lobster
01.2017 - 12.2020

High School Diploma -

William M Raines School
Shonmonique Jackson