Chelsea Pace
Hutto,TX
Summary
Energetic, with a strong background in retail sales, fashion merchandising and customer service support.
Enthusiastic personality and skills in multitasking and organization.
Multi-talented bartender with 8 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.
Overview
12
12
years of professional experience
Work History
Bar Manager
Round Rock Tavern
Round Rock, TX
10.2020 - Current
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Restocked beer and liquor regularly and after special events.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Monitored cash intake to reduce discrepancies.
- Poured wine, beer and cocktails for patrons.
- Monitored patron alcohol consumption to encourage safety.
- Planned and coordinated special events to boost customer numbers and profits.
- Developed and implemented bartender training programs, policies and procedures.
- Reorganized bar stations to streamline service flow.
- Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
Bartender
TopSpin Karaoke Bar
Cedar Park, TX
04.2018 - 10.2020
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff
- Processed over 150 transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions
- Multitasked to meet customer, business operations and server needs with minimal errors or delays
Bartender/Cocktail Waitress
Chuy's Tex-Mex
Cedar Park, TX
01.2017 - 04.2018
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
- Performed with professionalism and focus on quality at all times
Key Holder/ Bartender/ Server
Napa Flats Wood-Fired Kitchen
Austin, TX
02.2015 - 04.2017
- Supervised teams of up to 15 employees and provided leadership and guidance to boost productivity, customer service levels and sales success
- Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate
- Planned and updated menus to capitalize on changing trends in customer preferences
Assembly Line Worker
Flex
Austin, TX
01.2014 - 09.2016
- Checked parts against stock lists, blueprints and materials specifications to verify compliance with standards
- Inspected finished parts and components for quality assurance and to uncover any final issues
- Built and packaged products to complete daily work orders
- Assembled products from raw materials and completed inspections
Stock Lead/ Sales Associate
American Eagle Outfitters
Cedar Park, TX
08.2012 - 02.2014
- Communicated effectively with members of public in often crowded and noisy environments
- Continuously moved and unpacked over 80 pounds of clothing packages, maintaining efficiency and accuracy for long shifts
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Assisted customers by finding needed clothing items and checking inventory for items at other locations
Education
High School Diploma -
Lago Vista High School
Lago Vista, TX06.2013
Skills
- Detail-oriented
- Cheerful and energetic
- Approachable
- Flexible schedule
- Organized
- Cash handling accuracy
- Reliable and dependable
- Customer relations
Timeline
Bar Manager
Round Rock Tavern
10.2020 - Current
Bartender
TopSpin Karaoke Bar
04.2018 - 10.2020
Bartender/Cocktail Waitress
Chuy's Tex-Mex
01.2017 - 04.2018
Key Holder/ Bartender/ Server
Napa Flats Wood-Fired Kitchen
02.2015 - 04.2017
Assembly Line Worker
Flex
01.2014 - 09.2016
Stock Lead/ Sales Associate
American Eagle Outfitters
08.2012 - 02.2014
High School Diploma -
Lago Vista High School
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