Shonna Pierce
Boswell ,OK
Summary
Dynamic educator with a proven track record at Choctaw Nation Child Development Center, adept at enhancing student outcomes through innovative lesson planning and effective classroom management. Recognized for strong communication and organizational skills, fostering collaborative relationships with parents and ensuring a safe, engaging learning environment. Committed to continuous professional development and student success.
Diligent Desired Position with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
11
11
years of professional experience
Work History
Teacher
Choctaw Nation Child Development Center
Bennington, OK
10.2024 - Current
- Developed engaging lesson plans aligned with curriculum standards to enhance student learning outcomes.
- Implemented classroom management techniques to foster a positive learning environment and encourage student participation.
- Assessed student progress through regular evaluations and provided constructive feedback to support academic growth.
- Collaborated with parents and guardians to discuss student performance and address individual educational needs.
Receptionist
Choctaw Casino & Resort
Durant, OK
10.2021 - 2024
- Greeted and assisted guests, creating welcoming first impressions.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Handled check-in and check-out processes, ensuring accurate guest information entry.
- Coordinated reservations and appointments for various services within the resort.
- Assisted in training new reception staff on operational procedures and customer service standards.
- Resolved guest inquiries and concerns promptly, ensuring high satisfaction levels.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Assistant Teacher
Lift Community Headstart
Boswell, OK
12.2015 - 2021
- Supported classroom activities by preparing materials and organizing learning environments.
- Collaborated with lead teachers to track student progress and adapt instructional strategies.
- Engaged students in interactive learning experiences, promoting curiosity and participation.
- Communicated effectively with parents regarding student development and classroom events.
- Participated in professional development workshops to enhance teaching skills and techniques.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Education
High School Diploma -
Boswell Public School
Boswell, OK05.2009
Skills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Greeting and seating clients
- Office administration
- Calm and patient demeanor
- Collaborative teamwork
- Complex Problem-solving
- Student health and safety
- Early childhood education
Timeline
Teacher
Choctaw Nation Child Development Center
10.2024 - Current
Receptionist
Choctaw Casino & Resort
10.2021 - 2024
Assistant Teacher
Lift Community Headstart
12.2015 - 2021
High School Diploma -
Boswell Public School