Shonnell Tyson

• Operated transit vehicles safely within established guidelines and schedules.
• Provided excellent customer service, addressing passenger inquiries and concerns promptly.
• Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
• Collaborated with team members to maintain efficient route operations and schedules.

I took great pleasure in providing a beautiful smile, strong customer relationship management, and great driving service to private customers. Making sure their ride was pleasurable, safe, smooth, and on time. I inspected the bus before driving out of the bus terminal daily, making sure it was safe for picking up passengers and traveling. I am very honest and trustworthy. A passenger dropped an envelope with $2000 inside. Although they never reported it missing, when I inspected my bus, I found the envelope and turned it in. I was recognized with a card and a gift card from my job. I also had the pleasure of driving Peyton Manning's family and being escorted by San Francisco PD to the 2016 Super Bowl game.

I provided on-time and accurate bus transportation for the public. I made sure the bus was clean before every service to ensure a more comfortable, adequate ride while I drop off and pick up customers. I greeted every customer with a beautiful smile daily, providing customer service skills on the go.

• Provided direct support to clients in daily activities and therapeutic exercises.
• Assisted in developing individualized care plans based on client needs and goals.
• Facilitated group therapy sessions, promoting communication and peer support among participants.
• Monitored client progress, documenting behavioral changes and treatment responses accurately.

Cool Bus was a charter company that used school buses for transportation. I made sure the bus was pre-tripped before being taken out on the road. I also drove with caution, scanning ahead and leaving a one-car cushion between myself and other vehicles, seeing that my customers made it to and from their destination safely on time.

I really enjoyed with pleasure, driving school-aged children and sometimes their teachers and parents to and from their designated drop-offs and pick-ups. I was also my children's bus driver. I made sure the bus was pre-tripped and free from any debris. I greeted all the passengers with a big, beautiful smile. I enjoyed taking the children on field trips and camping trips. I also had the pleasure of taking all the high school athletes to their games, and I experienced the Gatorade shower (with water). But it was all fun to have been included in the victory. I make sure clients get to and from their destination safely and in a timely manner.