Shonnyce Gentry
VICTORVILLE,California
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Detention Officer
The Geo Group Inc. Adelanto Detention Facility
Adelanto, CA
02.2020 - 12.2022
- Supervised inmates during day-to-day activities.
- Conducted regular safety inspections of all equipment used by staff members or inmates.
- Instructed inmates in work assignments and explained tasks.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Inspected locks, window bars, doors and security systems to support escape prevention.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Served meals and dispensed medications to inmates.
- Responded quickly and effectively to any medical emergencies that arose within the facility.
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Enforced disciplinary action when appropriate according to established guidelines.
- Understood and followed oral and written directions.
- Worked with cross-functional teams to achieve goals.
- Answered various calls per shift to assist with customer questions and concerns.
- Performed head counts, checking cells for missing inmates.
- Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
- Provided support and assistance to fellow officers during emergency situations.
- Escorted inmates from one area of the detention center to another safely and securely.
Hospital Security Officer
Kaiser Permanente (Securitas)
Ontario, CA
05.2019 - 01.2021
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Conducted rounds of hospital premises to ensure safety and security measures were being met.
- Enforced hospital regulations regarding visitors, personnel, and vehicles.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Investigated reports of missing items or suspicious activities.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Interacted courteously with staff members, visitors, and patients at all times.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Provided escorts for staff, patients, and visitors as needed.
- Maintained a log of incidents such as theft or vandalism.
- Trained new employees on hospital security policies and procedures.
- Monitored and responded promptly to any suspicious activity or emergency situations.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Performed routine patrols throughout the facility grounds or parking lots.
- Participated in drills designed to test preparedness for various emergency scenarios.
- Maintained high levels of alertness throughout shifts.
- Communicated with law enforcement officers when necessary.
- Assisted with crowd control during special events held at the hospital.
- Managed access control systems including CCTV surveillance cameras.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Mojave High School
Hesperia, CA05.2010
Skills
- Defensive Techniques
- Security and Sanitation Checks
- Inmate Observation
- Facility Monitoring
- Surveillance
- Activity Supervision
- Public Safety
- Incident Reporting
- CCTV Monitoring
- Safety and Security
- Behavioral Disorders Familiarity
Certification
- CPR
- Guard Card
- ER Specialist Training
Timeline
Detention Officer
The Geo Group Inc. Adelanto Detention Facility
02.2020 - 12.2022
Hospital Security Officer
Kaiser Permanente (Securitas)
05.2019 - 01.2021
High School Diploma -
Mojave High School
- CPR
- Guard Card
- ER Specialist Training
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