Shonta Brown
Las Vegas,United States
Summary
Dedicated IHSS Provider from Personal Care Inc, adept in compassionate caregiving and efficient housekeeping, significantly enhanced client satisfaction and well-being. Leveraging assistive technology knowledge and interpersonal skills, I fostered independence and streamlined processes, achieving a notable increase in positive client outcomes.
Overview
2
2
years of professional experience
Work History
IHSS Provider
Personal Care Inc
11.2023 - 03.2024
- Enhanced client well-being by providing attentive personal care and assistance with daily living activities.
- Assisted clients in maintaining a clean, safe, and organized home environment for optimized health and comfort.
- Aided clients with medication management, ensuring proper administration and adherence to prescribed schedules.
- Promoted client independence through skill-building tasks and encouragement of self-care practices.
- Facilitated transportation to medical appointments, ensuring timely arrival and advocating for client needs during visits.
- Worked flexible hours across night, weekend and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed and maintained courteous and effective working relationships.
Housekeeper
Care.com Inc
04.2023 - 10.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
House Cleaner
Manpower Staffing
04.2022 - 11.2022
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Criminal Law
Los Angeles Trade Technical College
Los Angeles, CA06.2021
N/A - Business Administration
Jordan High School
Long Beach, CA09.1997
Skills
- Patient Safety
- Physical therapy support
- Mobility Assistance
- Meal Preparation
- Personal Hygiene Assistance
- Compassionate Caregiving
- Assistive technology knowledge
- Nutrition monitoring
- Transportation Assistance
- Housekeeping tasks
- Patient transportation
- Client documentation
- Behavioral Management
- Dressing assistance
- Nutrition management
- Light Housekeeping
- Patient Transport
- Housekeeping
- Feeding Assistance
Timeline
IHSS Provider
Personal Care Inc
11.2023 - 03.2024
Housekeeper
Care.com Inc
04.2023 - 10.2023
House Cleaner
Manpower Staffing
04.2022 - 11.2022
Criminal Law
Los Angeles Trade Technical College
N/A - Business Administration
Jordan High School
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