Shontae Sullivan
Kalispell,MT
Summary
Certified Pharmacy Technician with 11 years of experience in outpatient infusion and specialty pharmacy, specializing in sterile compounding, specialty medications, and regulatory compliance. Experienced in collaborating with pharmacists, nurses, providers, and patients to coordinate infusion therapy and deliver exceptional patient care. Recognized for strong communication, attention to detail, and a patient-centered approach while thriving in fast-paced healthcare environments.
Overview
13
13
years of professional experience
Work History
Specialty Pharmacy Technician
Big Sky IV Care & Big Sky Specialty Compounding Pharmacy
Kalispell, MT
07.2021 - Current
- Prepare sterile IV medications using strict aseptic technique in accordance with USP and USP standards.
- Compound chemotherapy, biologics, antibiotics, hydration therapies, and specialty medications.
- Processed prescriptions accurately and efficiently, ensuring compliance with regulatory standards.
- Managed inventory levels, reducing medication shortages through proactive monitoring and reordering.
- Assisted in training new technicians, fostering a collaborative team environment and knowledge sharing.
- Implemented workflow improvements that enhanced productivity and reduced medication dispensing errors.
- Consistently maintained a high level of attention to detail when calculating compound ratios for individualized therapies prescribed by healthcare providers.
- Maintained patient confidentiality and adhere to all HIPAA regulations.
- Work closely with pharmacists and nursing staff to ensure timely medication delivery.
- Collaborated with pharmacists, nurses, providers, and patients to coordinate infusion therapy, resolve medication-related issues, and ensure seamless continuity of care.
Specialty Pharmacy Technician
Logan Health
Kalispell, MT
02.2016 - 08.2025
- Managed inventory control and medication dispensing for inpatient pharmacy operations.
- Ensured compliance with safety regulations and quality standards in medication preparation.
- Trained and mentored junior pharmacy technicians to enhance team performance and service delivery.
- Restocked and maintained Pyxis automated machines throughout hospital departments.
- Coordinated with nursing units to ensure accurate and timely medication distribution.
- Enhanced patient safety by carefully processing and verifying medication orders before dispensing.
- Assisted pharmacists in preparing intravenous solutions, ensuring accurate measurements and sterile techniques for optimal patient outcomes.
- Expedited medication delivery times by coordinating effectively with hospital transport services for prompt distribution to patient care units.
- Maintained compliance with federal regulations and hospital policies by properly disposing of expired or damaged medications.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Supported medication distribution for the emergency department, ICU, surgery, oncology, and inpatient units.
Housekeeper
Logan Health
Kalispell, MT
02.2013 - 02.2016
- Maintained cleanliness and sanitation standards in patient rooms, common areas, and restrooms.
- Operated various cleaning equipment, ensuring proper usage and maintenance protocols were followed.
- Assisted with laundry services, sorting and distributing clean linens efficiently throughout facility.
- Collaborated with nursing staff to ensure timely room turnover for incoming patients.
- Trained new housekeeping staff on best practices and safety procedures for effective operations.
Education
CPHT -
Flathead Valley Community College
Kalispell, MTHigh School Diploma -
Flathead Highschool
Kalispell, MTSkills
- Outpatient Infusion Pharmacy
- Specialty Pharmacy
- Sterile IV Compounding
- USP 797 & USP 800 Compliance
- Prescription Processing
- Medication Therapy Coordination
- Patient Care Coordination
- Provider Collaboration
- Inventory Management
- HIPAA Compliance
- Workflow Optimization
- Regulatory Compliance
- Employee Training
- Team Collaboration
- Aseptic Technique
- Pharmacy Operations
Timeline
Specialty Pharmacy Technician
Big Sky IV Care & Big Sky Specialty Compounding Pharmacy
07.2021 - Current
Specialty Pharmacy Technician
Logan Health
02.2016 - 08.2025
Housekeeper
Logan Health
02.2013 - 02.2016
CPHT -
Flathead Valley Community College
High School Diploma -
Flathead Highschool