Shontavia Hicks
Cheektowaga,NY
Summary
Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.
Overview
12
12
years of professional experience
Work History
CNA
Erie County Medical Center
Buffalo, NY
10.2016 - Current
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Transported residents within the facility as needed.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Med Tech
Weinberg campus
Getzville, NY
10.2019 - 07.2021
- Monitored medical supply inventory to ensure consistent availability of critical items.
- Provided excellent patient support and care to patients and families.
- Administered medications under physician direction following standard operating procedures.
Home Health Aide
Health Force
Cheektowaga, NY
09.2016 - 03.2018
- Administered medications as instructed by physician or nurse practitioner.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Transported clients to doctor appointments and social events.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
CNA
Father Baker Manor
Orchard Park, NY
08.2015 - 08.2016
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Transported residents within the facility as needed.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
CNA
Greenfield Assisted Living
Lancaster, NY
03.2015 - 08.2015
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Transported residents within the facility as needed.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Cashier
Walmart
Williamsville, NY
07.2013 - 02.2015
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Worked closely with front-end staff to assist customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Associate of Science - General Studies
Erie Community College
Buffalo, NY05-2019
Skills
- Reliable team player
- Flexibility and adaptability
- Time management
- Effective communication
- Problem solving
Timeline
Med Tech
Weinberg campus
10.2019 - 07.2021
CNA
Erie County Medical Center
10.2016 - Current
Home Health Aide
Health Force
09.2016 - 03.2018
CNA
Father Baker Manor
08.2015 - 08.2016
CNA
Greenfield Assisted Living
03.2015 - 08.2015
Cashier
Walmart
07.2013 - 02.2015
Associate of Science - General Studies
Erie Community College
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