Summary
Overview
Work History
Education
Skills
Volunteer Work
Additional Information
Timeline
Generic

Shonte Hightower

Decatur,GA

Summary

Dedicated to providing every patient with top-notch service and support through high-quality care and efficient management of unit documentation. Collaborative and team-oriented with healthcare staff to effectively contribute to patient needs. Detail-oriented in tracking changing conditions, collecting biological samples and ambulating patients. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

13
13
years of professional experience

Work History

Retail Sales Associate

TJ Maxxx
03.2014 - 09.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Ensured markdowns were separated and placed in the designated area.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Patient Care Assistant

Bostick Nursing Center
05.2022 - 06.2024
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Monitored medications for interactions and need for change to manage health conditions.
  • Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.

Private Sitter

Chaplinwood Health & Rehabilitation
03.2021 - 04.2023
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained patient's home to keep a safe and clean environment.
  • Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
  • Prepared nutritious meals tailored to individual dietary needs, contributing to overall client wellness.

Patient Transporter

Navicent Health Baldwin
06.2019 - 02.2022
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
  • Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
  • Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
  • Ensured timely arrival for appointments, managing patient transport schedules efficiently.

Retail Sales Associate

Macy's
06.2011 - 11.2013
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.

Education

Phlebotomy Technician

Georgia Piedmont Technical College
Clarkston, GA
08.2025

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Cash Handling
  • Conflict Resolution

Volunteer Work

  • Peachtree Jr.

2014

  • Care-A-Thon (Aflac Cancer and Blood Disorders Center)

2017, 2018, 2019

  • Associated Credit Union All Star Run

2017, 2018

  • Chick-fil-A Peach Bowl Touchdowns(T4C)

2017

  • 6th Annual Strong4Life Superhero Sprint

2018

  • 16th Annual Farmview Market Spring Classic

2018





Additional Information

I adapt easily to change and I'm committed to gain more experience and knowledge in any setting.

Timeline

Patient Care Assistant

Bostick Nursing Center
05.2022 - 06.2024

Private Sitter

Chaplinwood Health & Rehabilitation
03.2021 - 04.2023

Patient Transporter

Navicent Health Baldwin
06.2019 - 02.2022

Retail Sales Associate

TJ Maxxx
03.2014 - 09.2024

Retail Sales Associate

Macy's
06.2011 - 11.2013

Phlebotomy Technician

Georgia Piedmont Technical College

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Shonte Hightower