Shonte Valentine
Philadelphia,PA
Summary
Dynamic Patient Registration Representative with strong communication and customer service skills, adept at utilizing EHR systems like EPIC. Proven ability to ensure accurate patient information and insurance verification at Perelman Center for Advanced Medicine, enhancing operational efficiency and patient satisfaction. Committed to fostering wellness and support in healthcare environment.
Overview
12
12
years of professional experience
Work History
Patient Registration Representative
Perelman Center for Advanced Medicine
Philadelphia, PA
10.2024 - Current
- Proficient in computer operations and Microsoft Office applications, with hands-on experience using electronic health record (EHR) systems such as EPIC and Cerner. Strong communication and customer service skills, with the ability to engage effectively with patients, families, and staff in a courteous and professional manner. Thorough understanding of medical terminology and third-party insurance coverage, including managed care plans, to accurately collect and verify patient information. Exceptional attention to detail, ensuring accuracy in patient registration, insurance verification, and documentation while adhering to compliance and departmental protocols.
Community Health Worker
Stephen Klein Wellness Center
Philadelphia, PA
05.2023 - 04.2025
- Assist patients/clients in enrolling in other health care services. Help to facilitate the development of a sense of wellness and self-worth. Teach and support acquisition and utilization of skills needed for recovery. Help to facilitate the development of a sense of wellness and self-worth. Participate in case review meetings as needed. Accompany patients/clients to critical health care or social service appointments. Registration and scheduled appointment using Nextgen answering to inquiries, taking phone calls, directing patients to specific areas of the facility, collecting payments, data entry work, and keeping the admission desk clean and organized.
Cook
Norristown State Hospital
Norristown, PA
04.2014 - 06.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process. Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations. Prepared meals efficiently under time constraints for timely service during peak hours. Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Trade School -
Hiram G Andrew’s Center
Johnstown, PA05.2013
High School - undefined
Mastery Charter High School
Philadelphia, PA06.2012
Skills
- Doula
- Organizational and Planning Skills
- Answer incoming calls
- Schedule Medical Appointments
Timeline
Patient Registration Representative
Perelman Center for Advanced Medicine
10.2024 - Current
Community Health Worker
Stephen Klein Wellness Center
05.2023 - 04.2025
Cook
Norristown State Hospital
04.2014 - 06.2022
High School - undefined
Mastery Charter High School
Trade School -
Hiram G Andrew’s Center