Shonte Valentine

Proficient in computer operations and Microsoft Office applications, with hands-on experience using electronic health record (EHR) systems such as EPIC and Cerner. Strong communication and customer service skills, with the ability to engage effectively with patients, families, and staff in a courteous and professional manner. Thorough understanding of medical terminology and third-party insurance coverage, including managed care plans, to accurately collect and verify patient information. Exceptional attention to detail, ensuring accuracy in patient registration, insurance verification, and documentation while adhering to compliance and departmental protocols.

Assist patients/clients in enrolling in other health care services.

Help to facilitate the development of a sense of wellness and self-worth.

Teach and support acquisition and utilization of skills needed for recovery.

Help to facilitate the development of a sense of wellness and self-worth.

Participate in case review meetings as needed.

Accompany patients/clients to critical health care or social service appointments.

Registration and scheduled appointment using Nextgen answering to inquiries, taking phone calls, directing patients to specific areas of the facility, collecting payments, data entry work, and keeping the admission desk clean and organized.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.