Shontel Anderson
Milwaukee
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
CEO/Owner/Founder
Pastry Dreams Baking Supplies
Milwaukee, United States
02.2022 - Current
- Process online orders, fulfill orders and package up baking supplies merchandise to ship out to customers
Assistant Teacher-Float
Lutheran Home Childcare
Milwaukee, WI
10.2025 - 11.2025
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
- Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
- Applied play-based strategies to provide diverse approaches to learning.
- Participated in professional development opportunities to stay current with best practices in early childhood education, incorporating new strategies into the classroom as appropriate.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
ELA/Reading Tutor
Student Nest Tutoring
Fresno, CA
09.2023 - 10.2025
- Developed customized reading plans to enhance student engagement and comprehension.
- Assessed individual learning styles to tailor instructional methods effectively.
- Monitored student progress through regular assessments and feedback sessions.
- Maintained accurate records of tutoring sessions, tracking attendance, goals achieved, and areas requiring continued focus.
- Improved students'' reading fluency through tailored lesson plans and engaging activities.
- Developed strong rapport with students, fostering a supportive learning environment that empowered them to succeed.
- Worked with k5-8grade students on reading comprehension.
- Conducted assessments to determine comprehensive understanding of materials.
- Evaluated student performance using formal assessments, guiding the development of effective tutoring strategies based on results.
- Monitored student progress closely, adjusting tutoring techniques as needed to maximize results.
- Provided positive feedback often to encourage continued reading success.
Customer Service Representative
Advantmed
Santa Ana, United States
10.2020 - 11.2020
- Assist insurance companies in retrieving patients medical records from hospitals and doctor offices
Imaging Clerk
Pyramid Healthcare Solutions
Clearwater, United States
12.2008 - 01.2010
- Scan in patient records into the computer system
- Implemented practical file system
- Enter information into computer
- Organized and streamline file room operations
Medical Records Clerk
St Josephs Hospital
Milwaukee, United States
03.2002 - 11.2008
- Pull patient records for doctors and nurses
- File patient records
- Purge outpatient old records
- Help in the upkeep of the following room
Education
Diploma - Baking and Pastry Arts
Auguste Escoffier School of Culinary Arts
Boulder, Colorado, United States12-2021
High School Diploma -
Washington High School
Milwaukee, Wisconsin, United States12-1997
Associate of Arts - Teacher Education
Milwaukee Area Technical College
Milwaukee, WI05-2029
Skills
- Skill Development Coaching
- Arts
- Medical Records
- Customer Support/Service
- Childcare
- File Systems
- Healthcare
- Order/Customer Fulfillment
- Insurance
- Medical Office
- Hospital
- Data Entry
- Computer Systems
- Organizational Skills
- Pastry baking
- Business development
- New business development
- Innovative and visionary
- Customer focus
- Operational excellence
- Strategic visioning
- Effective decision making
Work Authorization
I am authorized to work in the following countries: United States
References
References available upon request.
Timeline
Assistant Teacher-Float
Lutheran Home Childcare
10.2025 - 11.2025
ELA/Reading Tutor
Student Nest Tutoring
09.2023 - 10.2025
CEO/Owner/Founder
Pastry Dreams Baking Supplies
02.2022 - Current
Customer Service Representative
Advantmed
10.2020 - 11.2020
Imaging Clerk
Pyramid Healthcare Solutions
12.2008 - 01.2010
Medical Records Clerk
St Josephs Hospital
03.2002 - 11.2008
High School Diploma -
Washington High School
Diploma - Baking and Pastry Arts
Auguste Escoffier School of Culinary Arts
Associate of Arts - Teacher Education
Milwaukee Area Technical College