Shontell Brown
Tamarac,FL
Summary
Experienced Senior Loan Processor with 15+ years of expertise managing loan applications from origination to closing. Proven track record in ensuring compliance, maintaining meticulous documentation, and delivering exceptional customer service. Skilled at coordinating with underwriters, loan officers, and clients to streamline the loan process and achieve timely approvals.
Overview
17
17
years of professional experience
Work History
LOAN PROCESSOR
Northern Trust (Remote)
Tempe, AZ
05.2021 - Current
- Review and verify financial documents, including income statements, credit reports, and property appraisals, to ensure compliance with regulatory and company standards.
- Provide training and mentorship to junior loan processors, enhancing team efficiency and performance.
- Managed a pipeline of approximately 35 to 45 files.
- Implement process improvements that have reduced application processing time by 15%.
- Improved product recommendations and increased sales.
- Proved expertise in mortgage principles such as credit analysis, income verification, and property evaluation.
SENIOR MORTGAGE LOAN PROCESSOR
Atlantic Home Loans (Remote)
Parsippany, NJ
07.2020 - 05.2021
- Closely examined loan applications to uncover and resolve discrepancies or any lack of vital information.
- Managed high-volume loan pipeline, overseeing processing for conventional, FHA, and VA mortgages.
- Enhanced loan processing efficiency through the streamlining of documentation and verification procedures.
- Coordinated the closing process between attorneys, title companies, and government clerks.
- Prepared loan packages for underwriting which involved acquiring title reports, credit reports, appraisals, employment verifications, and other necessary documentation.
SENIOR LOAN PROCESSOR
Digital Risk
Boca Raton, FL
08.2013 - 07.2020
- Consistently achieved processing an average of 20-25 closed loans each month, while expertly managing a loan pipeline ranging from 40 to 50.
- Facilitated efficient collaboration with loan officers, underwriters, and clients to promptly address discrepancies and expedite the loan approval process.
- Reviewed borrower applications, collected necessary documentation, and ensured compliance with lending guidelines to facilitate the origination of mortgage loans.
- Efficiently processed and documented mortgages using Encompass, DU, and LPA technology.
- Conducted analysis of income documentation such as pay stubs, W-2s, tax returns, and bank statements to assess borrowers' loan repayment capability.
LOAN MODIFICATION PROCESSOR
Bank of America
Sunrise, FL
02.2008 - 08.2013
- Effectively managed the processing and funding of various loan types such as conventional, FHA, VA, and USDA loans resulting in consistently high approval rates.
- Managed end-to-end loan origination process, ensuring compliance with all regulatory requirements.
- Achieved faster loan modification processing by working closely with underwriters to ensure accuracy and timeliness of decisions.
- Executed all aspects of loan servicing, including processing payments, modifying loans, and managing borrower accounts.
- Analyzed financial statements, income verification, and credit reports to evaluate the borrower's financial status and advise on appropriate loan modification options.
Education
HIGH SCHOOL DIPLOMA -
Boyd Anderson
Lauderdale Lakes, FL01.1998
Skills
- Escrow Account Management
- Underwriting Coordination
- Loan Origination Systems (LOS)
- Customer Relationship Management (CRM) Software
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Financial Documentation Review
- Encompass and POS Software
- Credit Reports
- Attention to Detail
- Title Research
- Non-QM and Jumbo programs
- Employment Verification
- Appraisals
Personal Information
Title: SENIOR LOAN PROCESSOR
Timeline
LOAN PROCESSOR
Northern Trust (Remote)
05.2021 - Current
SENIOR MORTGAGE LOAN PROCESSOR
Atlantic Home Loans (Remote)
07.2020 - 05.2021
SENIOR LOAN PROCESSOR
Digital Risk
08.2013 - 07.2020
LOAN MODIFICATION PROCESSOR
Bank of America
02.2008 - 08.2013
HIGH SCHOOL DIPLOMA -
Boyd Anderson
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