Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Shorie Warren

Shorie Warren

Odessa,TX

Summary

Very friendly love being around smiling faces and keeping customers happy

Merchandising professional with proven track record in optimizing product displays and inventory management to drive sales. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Skilled in visual merchandising, market analysis, and customer engagement. Known for reliability and results-driven approach.

Knowledgeable Desired Position. Overcame retail challenges with impactful merchandising strategies that increased product visibility and customer engagement. Demonstrated analytical skills and creative problem-solving in maintaining inventory and visual displays.

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to Number pounds.

Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Merchandiser

Oreily's Auto Parts
04.2024 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.

Sales Associate

CVS Pharmacy
01.2024 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Stocker

Market Street
08.2023 - 01.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.

Housekeeping

Holiday Inn
05.2019 - 03.2020
  • Clean room sweep take out trash deep cleaning rotation,

Clerk

Western Express
10.2016 - 06.2018
  • Answer phone multitask keeping are clean being guest friendly
  • Being Abel to handle multiple tasks such as cooking , cleaning ,
  • Microsoft Word

Cook

Burger King
02.2014 - 09.2015
  • Cook prep clean grill stock rotation of food products time clocks

Education

Graduate Certificate - Computer work

Lee High School
Midland, TX
05.2007

Skills

  • Microsoft Powerpoint
  • Customer Service
  • Data Entry
  • Filing
  • Inventory Clerk
  • Cleaning
  • Housekeeping
  • Hospitality
  • Retail Sales
  • Cash Register
  • Excel
  • Microsoft Office
  • Communications
  • Word
  • Microsoft Word
  • Time Management
  • Laundry
  • Residential Cleaning

  • Pricing and shelf labeling
  • Stock rotation
  • Friendly and outgoing
  • Active listener
  • Visual merchandising
  • Store maintenance
  • Sales techniques
  • Pricing and signage updates
  • Product inventory counts
  • Pricing controls
  • Planogram design
  • Customer relationship management (CRM)
  • Window displays

Certification

Food Handler

Timeline

Merchandiser

Oreily's Auto Parts
04.2024 - Current

Sales Associate

CVS Pharmacy
01.2024 - 04.2024

Stocker

Market Street
08.2023 - 01.2024

Housekeeping

Holiday Inn
05.2019 - 03.2020

Clerk

Western Express
10.2016 - 06.2018

Cook

Burger King
02.2014 - 09.2015

Graduate Certificate - Computer work

Lee High School
Shorie Warren