SHORN DOZIER

SLG Warehouse Solutions

Richmond, Virginia

04.2024 - Current

Managed daily warehouse operations to ensure efficient workflow and productivity.
Coordinated inventory management and stock replenishment processes effectively.
Trained new staff on safety protocols and operational procedures in the warehouse.
Oversaw equipment maintenance and ensured compliance with safety standards.
Assisted in developing schedules for staff to optimize resource allocation.
Facilitated team meetings to discuss operational challenges and solutions collaboratively.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Trained employees on additional job positions to maintain coverage of roles.
Provided leadership during times of organizational change or crisis situations.
Assigned tasks to associates to fit skill levels and maximize team performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Resolved conflicts between employees by providing guidance on company policies and procedures.