Shornalee Samuels-Pearson
The Bronx
Summary
Proven track record of enhancing customer satisfaction and managing dynamic environments, as demonstrated at Just Jerk Jamaican Restaurant. Skilled in time management and childcare, I excel in creating organized, positive experiences for clients and their families. My strong work ethic and reliability stand out, ensuring high-quality service and commitment to excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Babysitter
Home Business
02.2023 - 02.2025
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared lunch occasionally
Server
Just Jerk Jamaican Restaurant
07.2019 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Certified Nursing Assistant
Big Apple Training
Bronx New York 11.2024
Science & Business
Black River High School
Jamaica06.2019
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Following Directions
- Reliability and punctuality
Certification
Certified nursing assistant &
Basic life support
Timeline
Babysitter
Home Business
02.2023 - 02.2025
Server
Just Jerk Jamaican Restaurant
07.2019 - 07.2021
Certified Nursing Assistant
Big Apple Training
Science & Business
Black River High School
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