Shoshawnna Jack
Denver,CO
Overview
5
5
years of professional experience
Work History
Security Guard
Allied Universal Security Services
Denver, CO
04.2025 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Facilitated cash, check and credit transactions on cash register with Number% accuracy.
- Answered questions about store policies and addressed customer concerns.
Security Officer
Bronsnan Security Services
Denver, CO
07.2024 - 04.2025
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Examined doors, windows and gates to verify security.
Security Officer
American Automation
Denver, CO
10.2023 - 05.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Reported suspicious activities and persons to law enforcement.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Guard
Securitas
Denver
09.2022 - 04.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
Package Handler
Fed Ex Ground
Broomfield, CO
02.2022 - 05.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
Front End Associate
Sam’s Club
Thornton, CO
03.2020 - 08.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Facilitated cash, check and credit transactions on cash register with Number% accuracy.
- Answered questions about store policies and addressed customer concerns.
Education
Sports Management/ Exercise Science -
Bacone College
Muskogee, OKHolbrook High School
Holbrook, AZ05.2017
Skills
- Detail-oriented
- Superior customer service
- Physical fitness
- Emergency response
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Shift work experience
- High level of integrity
- Work ethic
- Workplace safety
- Reliability
Timeline
Security Guard
Allied Universal Security Services
04.2025 - Current
Security Officer
Bronsnan Security Services
07.2024 - 04.2025
Security Officer
American Automation
10.2023 - 05.2024
Security Guard
Securitas
09.2022 - 04.2023
Package Handler
Fed Ex Ground
02.2022 - 05.2022
Front End Associate
Sam’s Club
03.2020 - 08.2020
Sports Management/ Exercise Science -
Bacone College
Holbrook High School