Shoua Moua
Stillwater,MN
Summary
Compliance professional with extensive experience in regulatory adherence, policy development, and risk mitigation. Known for fostering collaborative environment and consistently achieving results. Proven ability to adapt to evolving compliance landscapes and deliver comprehensive compliance solutions.
Overview
18
18
years of professional experience
Work History
Chief Compliance Officer
Hmong Home Health Care
St. Paul
01.2023 - Current
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Mentored junior staff members by offering insights into complex compliance-related problems while promoting professional development opportunities.
- Led successful audits and examinations, demonstrating the company''s commitment to transparency and accountability.
- Evaluated emerging risks in the industry to proactively address potential challenges and maintain business continuity.
Director of Operations
Hmong Home Health Care
St. Paul
06.2018 - 12.2022
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Billing Manager
Hmong Home Health Care
St. Paul
02.2014 - 05.2018
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
Authorization Specialist
Hmong Home Health Care
Saint Paul, MN
02.2007 - 01.2014
- Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Contributed to team goals by consistently meeting or exceeding individual productivity targets for processing authorization requests.
Education
Bachelor of Science - Computer Networking
Metropolitan State University
Saint Paul, MN05-1995
Skills
- Regulatory compliance
- Policy writing
- Audit management
- Conflict resolution
- Attention to detail
- Audit coordination
- Compliance monitoring
- Data privacy
- Internal audits
- Auditing processes
- Document review
Timeline
Chief Compliance Officer
Hmong Home Health Care
01.2023 - Current
Director of Operations
Hmong Home Health Care
06.2018 - 12.2022
Billing Manager
Hmong Home Health Care
02.2014 - 05.2018
Authorization Specialist
Hmong Home Health Care
02.2007 - 01.2014
Bachelor of Science - Computer Networking
Metropolitan State University
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