Shray Patel
Douglas,GA
Summary
- Proven ability to thrive in challenging, deadline-driven environments.
- Applied data analytic skills to measure key performance metrics, mitigate risk, and create value.
- Excel at creating solutions and leading efforts to increase efficiency, significantly simplify processes, and contribute to enhancing product/service performance and features.
- Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
- Focused Lead Store Associate with proven record of exceeding service standards and outpacing performance goals. Solid small business background with in-depth knowledge of related practices and market fluctuations.
Overview
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Lead Store Associate
Alley Cat Package Store
Douglas, Ga
01.2018 - Current
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Technical Support Services
Valdosta State University
Valdosta, GA
01.2015 - 05.2017
- Utilized strong troubleshooting and problem solving to resolve issues and system malfunctions.
- Performed installation, configuration, implementation, and maintenance of shared storage networks.
- Developed strong multi-departmental relationships to coordinate workflow and scheduling updates.
- Evaluated opportunities to streamline or execute process improvements.
- Conducted research on emerging technologies in support of efforts to increase system flexibility.
- Provided hands-on training to new technicians to drive highest level of performance and proficiency.
Education
MBA - Business Administration
Purdue University
West Lafayette, IN 08.2019 - Current
Bachelor of Science - Economics
Georgia State University
Atlanta, GA 08.2017 - 07.2019
No Degree - Pre-Engineering
Valdosta State University
Valdosta, GA 08.2015 - 05.2017
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Spreadsheets
Quote
Nearly all men can stand adversity, but if you want to test a man’s character, give him power.
Abraham Lincoln
Timeline
MBA - Business Administration
Purdue University
08.2019 - Current
Lead Store Associate
Alley Cat Package Store
01.2018 - Current
Bachelor of Science - Economics
Georgia State University
08.2017 - 07.2019
No Degree - Pre-Engineering
Valdosta State University
08.2015 - 05.2017
Technical Support Services
Valdosta State University
01.2015 - 05.2017
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