Shree Brown
Dallas,TX
Summary
Efficient and punctual Gym Attendant with team orientation and creativity. Adjusting equipment and assisting customers with various tasks necessary to enhance customer experience. Versatile employee willing to fulfill widely varying roles as necessary to facilitate smooth operations of gym facility. Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper and multitasker. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Fitness Center Attendant
Dallas Baptst Unversity
05.2023 - Current
- Enhanced member experience by providing exceptional customer service and maintaining a clean, welcoming fitness center environment.
- Increased member retention through timely addressing of concerns and proactively assisting members with their workout needs.
- Offered accurate and up-to-date information and advice on fitness.
- Enforced rules and held customers accountable for not following gym regulations.
- Monitored fitness equipment usage to ensure safety and proper functioning, leading to fewer accidents and malfunctions.
Cashier
La Frontera Hospailitty
07.2021 - 11.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Teaching Assistant
Ada Public Schools
06.2017 - 02.2020
- Improved overall class participation by implementing group activities and project-based learning.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Customer Service Representative
Alorica
02.2015 - 08.2017
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Stringtown High School
Stringtown, OK05.2015
Skills
- Class Scheduling
- Health and Safety Regulations
- Personal training experience
- Facility Cleaning
- CPR Certified
- Policy Enforcement
- Equipment Setup
- Injury Prevention
- Attendance Tracking
- Behavior Modeling
- Assignment Grading
- Student Records Management
- Study Skills Development
Timeline
Fitness Center Attendant
Dallas Baptst Unversity
05.2023 - Current
Cashier
La Frontera Hospailitty
07.2021 - 11.2023
Teaching Assistant
Ada Public Schools
06.2017 - 02.2020
Customer Service Representative
Alorica
02.2015 - 08.2017
High School Diploma -
Stringtown High School
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