Shree Brown
the Archway
Arlington
12
years of professional experience
Experienced client support professional with strengths in communication, problem-solving, and attention to detail. Skilled in resolving questions, maintaining accurate records, and adapting quickly to changing priorities.
Detail-oriented professional with experience supporting client intake, scheduling, and daily administrative operations. Strong computer skills, organization, and multitasking abilities help maintain accurate records and efficient service. Known for teamwork, reliability, and clear communication with clients and staff.
Versatile professional with a background in customer service, office support, and client-facing roles. Recognized for teamwork, interpersonal skills, and fast learning. Focused on delivering organized support, accurate documentation, and a positive client experience.
Work History
Intern
3 Months- Assisted staff with client intake, ensuring completed forms and required documentation were processed efficiently.
- Prepared correspondence, reports, and meeting materials to support smooth office operations.
- Entered data into tracking systems, verifying information for consistency and reducing routine errors.
- Supported daily administrative tasks, maintaining organized records and updating internal files accurately.
- Coordinated scheduling for appointments and follow-ups, helping maintain timely service delivery.
- Communicated professionally with clients and team members to resolve routine questions and provide guidance.
- Reviewed confidential information carefully, following privacy procedures and organizational standards.
- Adapted quickly to changing priorities, supporting projects and completing assigned tasks reliably.
Fitness Center Attendant
11 Months- Enforced gym policies and safety procedures to promote respectful, secure workout environment.
- Assisted members with check-in, facility access, and general questions about recreation services.
- Sanitized machines, weights, and high-touch areas to maintain cleanliness standards.
- Enforced gym policies and safety procedures to promote respectful, secure a workout environment.
- Inspected exercise equipment before use and removed damaged items from service.
- Supported daily opening and closing routines for consistent center readiness.
- Enhanced member experience by providing exceptional customer service and maintaining a clean, welcoming fitness center environment.
Customer Service Representative
2 Years 7 Months- Resolved customer inquiries through inbound calls, delivering accurate account and service information.
- Troubleshot product and service issues, guiding customers through clear step-by-step solutions.
- Processed billing adjustments, payments, and account updates with strong attention to detail.
- Documented interactions in CRM systems, maintaining complete and organized case records.
- Followed call scripts and compliance guidelines while maintaining consistent service quality.
- De-escalated complaints by applying active listening and conflict-resolution techniques.
- Adapted quickly to changing procedures, supporting team performance and service expectations.
- Coordinated follow-up on unresolved cases, ensuring timely customer updates and closure.
Teaching Assistant
2 Years 2 Months- Supported classroom instruction through small-group tutoring and individualized student guidance.
- Reinforced lesson plans by preparing materials, assignments, and learning centers.
- Monitored student behavior and redirected disruptions using consistent classroom management strategies.
- Assisted teachers with assessment scoring, progress tracking, and student record updates.
- Guided students through reading, math, and writing practice to strengthen academic skills.
- Collaborated with teachers to maintain organized, safe, and productive learning environments.
Education
Bachelor of Science - Interdisciplinary Studies
- Dean's List fall spring 2025
- GPA 3.3
Skills
Computer skills
Rapid learner
Accelerated learner
Multitasking and organization
Data entry
Teamwork and collaboration
Multitasking and prioritization
Interpersonal communication
Fast learner
Timeline
Intern
the Archway
08.2026 - CurrentRead More
Fitness Center Attendant
Dallas Baptist University
05.2024 - 04.2025Read More
Customer Service Representative
Alorica
06.2018 - 01.2021Read More
Teaching Assistant
Ada Public Schools
03.2015 - 05.2017Read More
Dallas Baptist University
Bachelor of Science from Interdisciplinary Studies
Read More