Summary
Overview
Work History
Education
Skills
References
Careeraccomplishments
Timeline
Generic
Shree Minto

Shree Minto

Conyers,GA

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed across roles at prestigious companies like AT&T Mobility. Skilled in strategic relationship building and adept at managing high-pressure situations, I consistently enhance customer satisfaction and operational efficiency. My leadership and adaptability have driven successful event executions and improved service delivery, securing repeat business and positive client relationships. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Professional in event management prepared to excel in this role. Skilled in coordinating and executing high-profile events with focus on client satisfaction. Known for strong team collaboration, adaptability, and achieving results. Expertise in logistics, vendor negotiations, and seamless guest experiences. Reliable and flexible in meeting changing needs, ensuring successful events every time. Professional event specialist with strong background in luxury hospitality and event coordination. Known for delivering exceptional client experiences by meticulously planning and executing events. Valued for collaborative approach and unwavering commitment to achieving results, showcasing skills in time management and adaptability.

Overview

2025
2025
years of professional experience

Work History

Cashier/Waitress

Soldiers Restaurant
  • Cash customers
  • Serve Food and Part time Chef

Cocktail Waitress

Iberostar Grand Resorts and Spa Hotel
  • Serve Guest Drinks and Take orders

Promotion/Clerk

Egas Ambulance Service Company
  • Do Surveys for the Company
  • Data Entry

Cashier/Casino Attendant

Gaming Jay Vegas Company Ltd Secrets Resorts and Spa
  • Attend to Guest
  • Data Entry
  • Cash Guest
  • Fix Problems on Machines

Customer Service Representative

Advanced Call Centre Technologies of Jamaica
  • Take phone calls Hourly
  • Assist AT&T customer with issues
  • Data Entry

Cocktail Waitress

Excellence Oysters Bay
  • Take drinks order/Serve drinks
  • Make and Serve Cocktails/Wines and Spirits
  • Ensure that the bar is clean at all times

Events Concierge

Moon Palace Jamaica Resorts
05.2022 - 08.2024


  • Identified potential issues in advance and implemented solutions proactively to avoid disruptions during events.
  • Developed strong relationships with local vendors, securing preferred pricing on services for clients'' events.
  • Enhanced guest experience by promptly addressing inquiries and providing personalized event recommendations.

Online Customer Care Representative

AT&T Mobility
04.2021 - 01.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Navigated multiple computer systems and applications to find information.

Bartender +1 (876) 896-6975/Culinary Concierge

Beaches Ocho Rios Resort & Golf Club
03.2019 - 02.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Education

College of Hospitality and Vocational Skills

Dint hill Technical High School

Ocho Rios High School

Certificate - Cabin Crew

The Training Institution of Aviation
Delhi, IA
09.2021

Certificate - Real Estate

Real Estate Training Institution (RETI)
1 Surbiton Road,Kingston 10 Jamaica
06.2021

Skills

  • Strategic-relationship building
  • Partnership-building
  • Creative problem-solving
  • Tact and diplomacy
  • Ability to work under pressure
  • Ability to work long hours
  • Leadership qualities
  • Adaptability
  • Customer service commitment

References

  • Mr. Eric Macintosh +1 (876) 896-6975
  • Mr. Andre Harris, Manager, (876) 276-5921

Careeraccomplishments

  • Certificate in Cabin Crew
  • Certificate in Wedding Concierge
  • Certificate in Commercial Chef
  • Certificate in Real Estate (Pending)
  • English Language
  • Integrated Science
  • Home Management
  • Food Preparation

Timeline

Events Concierge

Moon Palace Jamaica Resorts
05.2022 - 08.2024

Online Customer Care Representative

AT&T Mobility
04.2021 - 01.2022

Bartender +1 (876) 896-6975/Culinary Concierge

Beaches Ocho Rios Resort & Golf Club
03.2019 - 02.2021

College of Hospitality and Vocational Skills

Dint hill Technical High School

Ocho Rios High School

Cashier/Waitress

Soldiers Restaurant

Cocktail Waitress

Iberostar Grand Resorts and Spa Hotel

Promotion/Clerk

Egas Ambulance Service Company

Cashier/Casino Attendant

Gaming Jay Vegas Company Ltd Secrets Resorts and Spa

Customer Service Representative

Advanced Call Centre Technologies of Jamaica

Cocktail Waitress

Excellence Oysters Bay

Certificate - Cabin Crew

The Training Institution of Aviation

Certificate - Real Estate

Real Estate Training Institution (RETI)
Shree Minto