Brand marketer with 5+ years of experience managing integrated campaigns through strong project management and creativity. Skilled at leading cross-functional teams and agency partners to execute cohesive marketing initiatives that drive brand awareness and customer loyalty. Passionate about applying data analytics to uncover insights that maximize brand storytelling, and strengthen overall campaign effectiveness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Brand Operations Specialist
Goodwill Industries International
04.2025 - Current
Launched 2 brand focused training courses earning a 91% satisfaction rating.
Produced a brand handbook to support accuracy and efficiency for 150 member organizations.
Oversaw the development of market strategy and playbooks to enhance the customer experience.
Brand Campaign Specialist
Goodwill Industries International
12.2022 - 04.2025
Drove an 86% increase in member engagement by developing campaign assets across multiple channels.
Led collaboration with creative agencies to produce broadcast radio, TV spots, and social and print ads in national paid and donated media promotion, garnering over 600 million impressions.
Coordinated the launch of a national brand marketing campaign to increase brand awareness and consumer loyalty to 72%.
Marketing Campaign Manager
Allegis Global Solutions
01.2021 - 01.2022
Generated marketing materials and email campaigns for hundreds of listings.
Oversaw daily content strategy, posting and engagement for Facebook, Instagram and LinkedIn.
Leveraged Adobe InDesign weekly to craft brochures/booklets for more than 20 new agents.
Education
Bachelor of Science - Strategic Communications
Morgan State University
05.2019
Skills
Project management
Content creation
Agency partnership
Operations coordination
Data analytics
Brand storytelling
Campaign effectiveness
Engagement metrics
Certification
Google AI Essentials, 12/01/22
HubSpot Email Marketing, 12/01/22
Certified Associate of Project Management (CAPM), in-progress
<ul><li>Managed end-to-end client journeys across residential and commercial lighting projects, ensuring alignment of aesthetic design with technical feasibility.</li><li>Drove revenue growth and new business development through personalized client consultations, targeted relationship-building, and market exploration.</li><li>Supervised and delivered multiple high-value projects, collaborating with architects, designers, and procurement leads for flawless execution.</li><li>Mentored new team members, elevating overall team capability and customer engagement standards.</li><li>Played an active role in client feedback integration, contributing to continual process and strategy enhancements.</li><li>Entrusted with flagship accounts and time-sensitive, complex projects, reflecting strong leadership and problem-solving abilities.</li><li>Contributed to the optimization of showroom operations, enhancing brand image and improving customer experience.</li></ul> at ESQRO Lighting Co.<ul><li>Managed end-to-end client journeys across residential and commercial lighting projects, ensuring alignment of aesthetic design with technical feasibility.</li><li>Drove revenue growth and new business development through personalized client consultations, targeted relationship-building, and market exploration.</li><li>Supervised and delivered multiple high-value projects, collaborating with architects, designers, and procurement leads for flawless execution.</li><li>Mentored new team members, elevating overall team capability and customer engagement standards.</li><li>Played an active role in client feedback integration, contributing to continual process and strategy enhancements.</li><li>Entrusted with flagship accounts and time-sensitive, complex projects, reflecting strong leadership and problem-solving abilities.</li><li>Contributed to the optimization of showroom operations, enhancing brand image and improving customer experience.</li></ul> at ESQRO Lighting Co.