Devi Datta Sharma
Summary
Experienced with customer service, product knowledge, and sales techniques. Utilizes effective communication and problem-solving skills to assist customers and improve satisfaction. Knowledge of inventory processes and teamwork dynamics for efficient store operations.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Walmart Retail Associate
Walmart
09.2024 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Owner/ Founder
Chahana Surgical Co
01.2010 - 08.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Education
Bachelor of Arts - Economics
Tribhuwan University
Kathmandu 01.2005 - 01.2010
Skills
- Operations management
- Strategic thinking
- Leadership team building
- Staff management
- Time management
- Problem Solving
Timeline
Walmart Retail Associate
Walmart
09.2024 - Current
Owner/ Founder
Chahana Surgical Co
01.2010 - 08.2024
Bachelor of Arts - Economics
Tribhuwan University
01.2005 - 01.2010
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