Shreya Gandhi
Denver,USA
Summary
Dynamic Lead Project Manager with Builders First Source, specializing in technology transformation and cross-functional leadership. Proven track record in driving successful SAP S/4HANA implementations and enhancing customer engagement through innovative solutions. Skilled in strategic planning and risk mitigation, delivering measurable results and fostering collaboration across diverse teams.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Project Manager
Builders First Source
Denver, USA
03.2020 - Current
- Currently leading the Technology and Security workstream for a large-scale SAP S/4HANA Greenfield Implementation, utilizing Accenture's Application Delivery Methods (ADM) and SAPs Activate methodology. The project is in the Design, Build, and Test (DBT) phase, focusing on creating a robust and secure foundation for the new SAP landscape. Leading cross-functional teams including SAP basis, network, infrastructure, Integration and security specialists.
- Overseeing the build process of the SAP S/4HANA environment, including system configuration, custom development, and integration with other systems.
- Facilitating business process re-engineering efforts, working closely with functional teams to align technology solutions with new business processes.
- Conducted regular status updates, presented progress reports/ Metrics to executive leadership. Managed program risks and issues, developing mitigation strategies to ensure project success. Led Application Portfolio Roadmap Development for Non-SAP Business roles.
- Lead Project Manager (Project, Program & Product Management Office (January 2023 - Present)
- Sr. Project Manager (Project, Program & Product Management Office (March 2020 – January 2023) – Key initiatives led to support business vision and goals: Planview Implementation & PMO Governance setup - Managed and led efforts to help setup PMO governance and standards, Gate management, Product management life cycle for Product based teams and implement Planview for portfolio management tools.
- Take Off Integration Project: Develop and implement a collaborative workspace within MyBFSBuilder to streamline the sales process and improve customer engagement. Blueprint upload functionality for customers, Collaborative quoting tool for BFS sales team, Integration with ERP for customer-specific pricing.
- Customer Portal Development Project: Develop and implement a comprehensive customer portal to enhance customer experience and operational efficiency.
- Discovery and Pilot: Conducted market research to identify customer requirements, launched pilot in test market to validate concept.
- Initial Implementation: Integrated portal with BFS ERP system, Delivered key features: order visibility, account balance checks, delivery tracking, online bill pay.
- Enhancement Phase: Implemented an email/text notification system for delivery status updates. Project Outcomes: Successfully launched customer portal across all markets.
Sr. Project/ Product Manager
Frontier Airlines
Denver, USA
02.2012 - 03.2020
- Led cross-functional teams to deliver innovative products and solutions, driving business growth and improving customer experience across multiple departments.
- Spearheaded development and launch of codeshare program with Volaris Airlines of Mexico.
- Led cross-cultural team of 25+ individuals comprising web development and business teams.
- Resulted in 100K passenger growth and >$7MM in revenue inception-to-date.
- Managed product lifecycle for flight attendant training center relocation project from Denver to Orlando. Optimized user experience and operational efficiency, resulting in ~$1MM annual savings.
- Led implementation of Coupa procurement and AP invoicing system.
- Streamlined expense approval process, improving user satisfaction and operational efficiency.
- Oversaw product upgrade for 100+ stations to latest version of Navitaire airport agent and kiosk software. Enhanced user interface and functionality, improving customer experience and operational efficiency.
- Successfully managed data center separation between Frontier and Republic Airlines application portfolio.
- Ensured seamless transition of 40+ software applications with zero downtime.
- Migrated System Operations Control with no impact to business continuity.
- Directed implementation of Human Capital Management System (UltiPro SAAS).
- Integrated 7 benefit providers and 20+ system integrations, including LMS.
- Improved employee experience and streamlined HR processes.
- Manager, Enterprise Applications & Support (DECEMBER 2013 – MARCH 2015)
- Managed team of 20+ resources comprised of developers, system administrators, and database administrators supporting stack of 200+ applications & system interfaces.
- Hired niche skill resources, grew internal talent and built high performing delivery team.
- Led production support operations team for Sabre application suite.
- Established standards for mission critical applications development, delivery & maintenance.
- Project Lead (FEBRUARY 2012 – NOVEMBER 2013)
- Managed strategic enterprise initiatives filling in multiple roles including technical lead, technical project management, business analysis, resource management, implementation management during Republic Airlines and Frontier Airlines separation process.
- Procured vendor products and managed contract resources from offshore team.
- Gathered user requirements and created requirement documents and test cases.
- Administered and managed enterprise-wide collaboration tool (SharePoint Server web sites).
Project Manager
Sports Authority
Englewood, USA
01.2007 - 01.2008
- Led Point of Sale consolidation project for 450+ big-box retailer stores. Designed and implemented distribution center management systems, improving efficiency from 80%.
- Implemented SCRUM and Agile practices, establishing product development standards and Ensured PCI/SOX compliance for all products and processes.
Education
Master of Science - Computer Management
University of Pune
IndiaBachelor of Science - Electronics
University of Pune
IndiaSkills
- Product strategy and customer focus
- Strategic planning and roadmap development
- Product lifecycle management
- User research and feedback analysis
- Data-driven decision making
- Analytics and metrics definition
- Data visualization and reporting
- Program and project management
- Agile methodologies including Scrum and Kanban
- Cross-functional team leadership
- System migration and integration
- Enterprise system implementation
- Technology transformation initiatives
- Business analysis and change management
- Stakeholder engagement and communication
- IT compliance and security measures
- Risk assessment and mitigation strategies
- Quality assurance and testing processes
- Financial acumen in budgeting and resource management
- Mentoring and leadership skills
- Process improvement strategies
Certification
- PMP Certified, Project Management Institute
- Certified Scrum Master, Scrum Alliance
Timeline
Lead Project Manager
Builders First Source
03.2020 - Current
Sr. Project/ Product Manager
Frontier Airlines
02.2012 - 03.2020
Project Manager
Sports Authority
01.2007 - 01.2008
Master of Science - Computer Management
University of Pune
Bachelor of Science - Electronics
University of Pune