Shreya Iyer
Folsom,CA
Summary
Recent graduate with a solid foundation in analytical thinking, policy analysis, and research methods. Eager to use academic training and transferable skills in new roles. Demonstrated ability of thriving in dynamic environments, problem- solving, collaboration, and effective communication. Proficient in data analysis tools. Passionate about driving positive change and making informed decisions to achieve organizational goals. Seeking an entry-level position to apply academic knowledge and gain hands-on experience while contributing to the team's overall success. Committed to continuous learning and professional growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Director of Public Relations
Tennis on Campus @ UCR
09.2023 - 06.2024
- Builds and maintains positive relationships with members, executive board, and community
- Skilled in management, communication, and engaging audiences across platforms to enhance online presence
- Demonstrates ability in event planning and orchestrating successful campaigns to boost club visibility.
- Executed social media plans to create a cohesive online presence.
- Managed daily inquiries, up to 60 emails, 20 phone calls daily.
International Student Coordinator
International Affairs Office (UCR)
07.2023 - 06.2024
- Worked under close supervision of professional staff/advisors
- Member of UCR International Affairs office, providing high-level front-line support
- Responsibilities include excellent customer service, serving as a resource, general clerical and administrative support.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Increased member retention up to 30%.
Tournament/Team Captain
Tennis on Campus @ UCR
09.2022 - 06.2023
- Selected as Captain by TOC board, responsible for team improvement, acting as a role model, and managing communication with other school captains and tournament directors.
- Managed 2 teams at approximately 10 tournaments throughout the state over the course of the year.
Community Assistant/Leasing Intern
North District (American Campus Communities)
06.2022 - 06.2023
- Required someone respectful, reliable, and competent
- Completed administrative tasks and developed the surrounding community
- Skills improved include engaging residents, Microsoft Office proficiency, effective communication, marketing, time management, and receptionist duties.
- Supported new residents in their transition to the community by providing information on available resources and amenities.
- Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
- Established rapport with diverse populations through active listening skills and empathy, promoting an inclusive living environment.
- Managed approximately 30 incoming calls, emails per day from customers/residents.
Education
Bachelor of Arts - Public Policy
University of California Riverside
Riverside, CA06.2024
Skills
- Administration
- Data Analysis
- Management and Reporting
- Salesforce
- Research
- Microsoft Office Suite
- Customer Service
- Detail Oriented
- Leadership
- Ability to Work Under Pressure
- Effective Time Management
- Communication
Areas of Expertise
- Organization
- Time Management
- Communication
- Detail Oriented
- Task/Project Prioritization
Leadership Experience
- Director of Public Relations, Tennis on Campus @ UCR, Riverside, CA, Builds and maintains positive relationships with members, executive board, and community. Skilled in management, communication, and engaging audiences across platforms to enhance online presence. Demonstrates ability in event planning and orchestrating successful campaigns to boost club visibility., 09/01/23, Present
- Tournament/Team Captain, Tennis on Campus @ UCR, Riverside, CA, Selected as Captain by TOC board, responsible for team improvement, acting as a role model, and managing communication with other school captains and tournament directors., 09/01/22, 06/01/23
Certification
- FERPA
Languages
Tamil
Native or Bilingual
Spanish
Limited Working
Timeline
Director of Public Relations
Tennis on Campus @ UCR
09.2023 - 06.2024
International Student Coordinator
International Affairs Office (UCR)
07.2023 - 06.2024
Tournament/Team Captain
Tennis on Campus @ UCR
09.2022 - 06.2023
Community Assistant/Leasing Intern
North District (American Campus Communities)
06.2022 - 06.2023
Bachelor of Arts - Public Policy
University of California Riverside
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