Tableau
Hi, I’m
Shreya Kangariwala
Jersey City
Summary
Dynamic Technical Business Solutions Manager specializing in data analytics, requirements definition, and streamlining business processes. Proficient in generating meaningful insights, enhancing operational workflows, and partnering with stakeholders to elevate performance standards. Utilizes strong technical and analytical skills to foster organizational development and enable strategic, data-informed decisions.
Overview
9
years of professional experience
1
Certification
Work History
TAPESTRY, INC.
BUSINESS ANALYST
12.2021 - Current
Job overview
- Deployed the TrusTrace ESG Platform, enhancing sustainability data visibility and compliance tracking across Tapestry’s global operations.
- Created and maintained user guides, delivered training sessions, and reduced support queries through clear documentation. Managed incidents, defects, and enhancement requests via ServiceNow.
- Led the global Application Management Services (AMS) team, ensuring high performance, quality delivery, and stakeholder satisfaction.
- Delivered regular project updates and executive presentations, aligning cross-functional teams on ESG initiatives.
- Conducted rigorous testing to validate solutions against business requirements, ensuring functionality and reliability.
- Defined project scope, tracked milestones, and managed timelines. Modeled workflows and translated business needs into technical specifications and data flow maps to drive operational efficiency.
- Facilitated Change Review Board meetings, ensuring smooth transitions and process alignment.
- Engaged stakeholders across ESG, Supply Chain, and IT, capturing and documenting precise requirements.
- Developed onboarding materials and hands-on training programs for ESG platforms to accelerate user adoption.
- Mentored business analysts, providing guidance on requirements gathering and documentation best practices.
- Built and managed the handbag take-back lifecycle solution, supporting circularity and product traceability.
- Launched a Tableau dashboard to support sustainable material selection and decision-making.
- Integrated Schneider Electric’s platform to measure Scope 1, 2, and 3 Carbon emissions and Greenhouse Gas(GHG) emissions, supporting corporate sustainability goals.
- Automated Scope Certificate validation using RPA, Microsoft Power Apps, Power Automate, and Power Pages, streamlining compliance workflows and significantly reducing manual effort through intelligent process automation.
- Tracked sustainability certificates and mapped supply chain data to Tier 4, enhancing transparency and accountability.
- Deployed audit and remediation modules via TrusTrace, strengthening supplier engagement and corrective action tracking.
- Integrated ESG data across SAP, Ariba, and Supply Chain Collaboration platforms, enabling seamless data exchange and reporting.
VRAJ VIHAR LLC - AMAZON THIRD PARTY WAREHOUSE
BUSINESS ANALYST
09.2018 - 11.2021
Job overview
- Conducted analyses across internal data systems to deliver insights on market trends and customer engagement.
- Managed data acquisition and cleaning with SQL and advanced wrangling for analytics support.
- Redesigned fulfillment and communications workflows through web mining (R/Python).
- Served as liaison between stakeholders and technical teams for project alignment and delivery.
- Enhanced customer service by reducing refund requests and lowering labor costs.
- Led predictive modeling efforts that contributed to increased revenue.
- Used Tableau and Looker to analyze shipping data and improve logistics efficiency.
- Reported monthly sales KPIs to leadership for informed decision-making.
- Optimized processes using A/B testing and statistical analysis to cut maintenance costs.
- Performed gap analyses on legacy systems and recommended scalable improvements.
- Oversaw multiple projects under tight deadlines, ensuring stakeholder satisfaction.
- Presented strategy and progress updates regularly to senior leaders.
- Developed and reviewed technical documentation for accurate reporting solutions.
- Promoted agile practices to increase team speed and reduce delivery times.
GUJARAT JHM HOTELS LTD.
PROJECT LEAD – PROJECT: H2H (HAPPY 2 HELP)
05.2016 - 07.2018
Job overview
- Developed a communication platform for hospitality operations, managing all stages of the SDLC to deliver on time.
- Conducted business analysis at locations like The Taj Gateway and Courtyard by Marriott, using interviews and workflow diagrams to identify needs.
- Worked with multiple departments to document requirements in 10 structured deliverables, such as functional specs and process flow diagrams.
- Performed five testing levels—including functional, regression, UAT, integration, and performance—to confirm system quality.
- Tracked project milestones and adjusted plans based on reviews and stakeholder input.
- Generated reports on status, budget, and resources to support decisions.
- Applied change control to manage scope, schedule, and costs.
- Integrated hotel staff feedback to improve usability and fit daily workflows.
- Used project management tools to monitor deliverables, assign tasks, and ensure team transparency.
Education
NEW JERSEY INSTITUTE OF TECHNOLOGYNewark, NJ
Master of Science from INFORMATION SYSTEMS
AURO UNIVERSITYSurat, Gujarat, India
Master of Science from INFORMATION TECHNOLOGY
AURO UNIVERSITYSurat, Gujarat, India
Bachelor of Science from INFORMATION TECHNOLOGY
Skills
- Analytical Thinking
- Project Management
- Detail-Oriented & Problem Solving
- Interpersonal Communication Skills
- Data Analysis
- Microsoft Office Suite
- SQL proficiency
- Business Process Improvement
- Decision-making
- Team Collaboration
- Stakeholder management
- Strategic Thinking
- Carbon Emissions
- Sustainability Initiatives
Accomplishments
- Led the deployment of ESG and Sustainability software across Tapestry’s infrastructure, empowering business teams to execute Social Compliance Audits, manage Corrective Action Plans and Remediation workflows, and perform end-to-end Supply Chain Mapping and Chain of Custody tracking.
- Implemented Schneider Electric’s carbon accounting solution to measure and report Scope 1, Scope 2, and Scope 3 Carbon and Greenhouse Gas(GHG) emissions, enhancing transparency and compliance with sustainability reporting standards.
- Designed and developed a proprietary tracking system to monitor the take-back journey of Coach products, supporting circularity initiatives and product lifecycle accountability.
- Built and maintained a Tableau dashboard for Preferred Materials, enabling data-driven selection of sustainable materials during product development and supporting ESG compliance and sourcing decisions.
Certification
Udacity Data Analyst Nanodegree, 2020-01-04
Profiles
http://www.linkedin.com/in/shreya-kangariwala
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office Suite
SQL
Jupyter Notebook
Languages
English
Hindi
Gujarati
Interests
Travelling
Reading
Timeline
BUSINESS ANALYST
TAPESTRY, INC.
12.2021 - Current
BUSINESS ANALYST
VRAJ VIHAR LLC - AMAZON THIRD PARTY WAREHOUSE
09.2018 - 11.2021
PROJECT LEAD – PROJECT: H2H (HAPPY 2 HELP)
GUJARAT JHM HOTELS LTD.
05.2016 - 07.2018
NEW JERSEY INSTITUTE OF TECHNOLOGY
Master of Science from INFORMATION SYSTEMS
AURO UNIVERSITY
Master of Science from INFORMATION TECHNOLOGY
AURO UNIVERSITY
Bachelor of Science from INFORMATION TECHNOLOGY