Shreya Mallick
Smyrna,GA
Summary
Biotechnology and diagnostics specialist with over 10 years of experience, including 6 years focused on In Vitro Diagnostics (IVD). Proven expertise in clinical applications, product management, and quality management, particularly with RUO and CLIA products. Demonstrated ability to drive product innovation and enhance operational efficiency through a combination of technical and business acumen. Committed to delivering solutions that meet market demands and improve customer satisfaction.
Overview
10
10
years of professional experience
Work History
Product Manager
Agappe Diagnostics
11.2024 - 08.2025
- Led development, strategy, and lifecycle management of hematology diagnostic products to align with market needs and business objectives.
- Spearheaded product strategy and roadmap, overseeing entire lifecycle from ideation to commercialization.
- Collaborated with cross-functional teams including R&D, marketing, sales, and regulatory for successful product launches.
- Conducted market research and competitive analysis to identify customer needs and emerging trends.
- Defined product requirements while coordinating with R&D to establish specifications and timelines.
- Ensured compliance with industry regulations by collaborating with regulatory affairs.
- Provided training and support to internal teams, enhancing product knowledge and market positioning.
- Monitored product performance through KPIs and customer feedback to drive continuous improvements.
Application Manager - East India
HORIBA India Pvt Ltd
02.2019 - 11.2024
- As an Application Professional for IVD instruments, I managed the overall application support, handling clinical inquiries and ensuring the smooth operation of instruments for end users.
- I was responsible for instrument validation and documentation in compliance with laboratory accreditation bodies such as CAP, NABL, and NABH.
- I addressed and resolved clinical queries, providing accurate solutions while ensuring adherence to industry standards.
- In addition to this, I provided both operational and application-based training to customers, ensuring they had a thorough understanding of the instrument's principles and functionality.
- I also maintained strong customer relationships through effective key account management, ensuring a high level of customer satisfaction and ongoing support.
Product Specialist
Bi Biotech India Pvt Ltd
05.2016 - 02.2019
- Promoted company products through direct selling within the East India territory, achieving a 20% increase in sales volume in the first year compared to the previous year (2016-17), with continuous growth year-to-date.
- Provided first-line technical support to customers, ensuring effective use and troubleshooting of products.
- Successfully promoted and sold products from leading brands, including Bio-Techne (R&D Systems, Novus Biologicals, Tocris), Santa Cruz, abm, and BioBasic.
- Developed and maintained strong customer relationships, contributing to business growth and customer retention.
Technical Officer Pathology
Calcutta Medical Research Institute
05.2015 - 02.2016
- Worked as a quality professional to maintain all the documentation and maintain all the process and parameters in guidelines with NABL, NABH and CAP.
- Technical expertise on department of Histopathology and Hematology.
- Special protocols standardized special parameters of IHC on tissue samples for critical diagnosis on advance level of various carcinoma positive patients.
- Teaching DML T (Diploma in Lab Technology) students on regular basis according to their coursework and supervision on Medical Laboratory Technicians on their routine work.
Education
PGDM - Business Administration
Narsee Monjee Institute of Management Studies
01.2017
Masters - Biotechnology
Presidency University
01.2014
Bachelor's (Hons.) - Biotechnology
West Bengal University of Technology
01.2012
Skills
- Product development
- Clinical expertise
- Quality control
- Hematology and histopathology
- Immunological assays
- PCR and next-generation sequencing
- ELISA and Western blotting
- Flow cytometry analysis
- IHC techniques
- Plant tissue culture skills
Projects
National Institute of Plant Genome Research, Proteomic Analysis Of Grass pea Secretome Analysis of Grass pea Secretome protein. Institute Of Genetic Engineering | Shoot Bud Orga, Performed whole micropropagation process from shoot bud of sp.of Mentha callus formation to full growth of plant.
References
- Dr Susruta Sen, Director Pathology, CK Birla Hospitals, susrutasen@yahoo.com, 9836286740
- Suprana Bhattacharya, CFO Schnider , 9910083564
- Sudakshina Chakraborty, 6162163690
Publications
Evaluation of Optical Platelet Counts in HORIBA Yumizen H2500 and Platelet counts by Digital Morphology., https://link.springer.com/article/10.1007/s12288-024-01889-6
Affiliations
- Got Best Application Specialist Award in HORIBA India for the year 2023.
Timeline
Product Manager
Agappe Diagnostics
11.2024 - 08.2025
Application Manager - East India
HORIBA India Pvt Ltd
02.2019 - 11.2024
Product Specialist
Bi Biotech India Pvt Ltd
05.2016 - 02.2019
Technical Officer Pathology
Calcutta Medical Research Institute
05.2015 - 02.2016
PGDM - Business Administration
Narsee Monjee Institute of Management Studies
Masters - Biotechnology
Presidency University
Bachelor's (Hons.) - Biotechnology
West Bengal University of Technology
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