SHREYA SINGH

Cary,NC

Overview

years of professional experience

Finastra

New York City

06.2017 - Current

Spearheaded front end development for Research & Analytics app which enables portfolio managers to track latest res
Interact with clients to determine project requirements
High Level Design and Scoping (scoping workshops; creation of high-level design documentation)
Functional & Technical Specification of custom development items.
Specify/develop toolkit extensions based on Fusion Banking Trade Innovation toolkit API
Configuring, testing and monitoring our solutions on customer projects.
Preparing documentation and presenting progress reports to customers.
Clarifying a client's system specifications, understanding their work practices and the nature of their business.
Investigate technical and functional defects and propose adequate solution
Conduct data mapping activities for assigned applications. Analyze source data files and map data to target application for use by technical resources to develop programs
Validate new system input, output and connectivity. Identify, research and analyze issues with technical resources.
Provide onsite or remote training to client

Cognizant Technology and Solutions

Pune

11.2014 - 04.2017

Coordinated with Merck ISD team for the SAP which followed ITIL v3.
Supported the IT system/applications which was currently being used by the Merck.
Responsible for receiving incidents and requests from the Merck end user.
Analyzing incident, work orders, task by providing the solution or escalating to higher level team.
Creating weekly reports of incidents used for quality management.
Incident Management, Change Management were the key areas of operations.

SUNY

Buffalo

09.2013

Rajiv Gandhi Technology Institute

India

09.2011

Finastra

06.2017 - Current

Cognizant Technology and Solutions

11.2014 - 04.2017

Rajiv Gandhi Technology Institute

SUNY