Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Shreyansh Srinivasan

La Mesa,San Diego

Summary

Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Student Associate

Alliant International University
01.2024 - Current
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained secure environment by monitoring visitors at front desk.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Placed books on proper shelves when returned to circulation.

Senior Dispatcher and Logistics Planner

BDQ Logistics
01.2020 - Current
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed dispatching, routing, and tracking of around 15 fleet vehicles.
  • Closely monitored dispatch board to triage and prioritize over 50 daily calls.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Managed customer accounts and invoicing.

Education

MBA - Leadership And Management

Alliant International University
12.2024

BBA - Business Administration

NAVRACHANA UNIVERSITY
12.2022

SCHOOLING (HIGHER SECONDARY) - Commerce And Management

GUJARAT REFINERY ENGLISH MEDIUM SCHOOL
2019

Skills

  • Microsoft Office Excel
  • Microsoft Office Power Point
  • Canva
  • Staff Training and Development
  • Trucking Dispatching
  • Route Planning
  • Documentation and Paperwork
  • Oral and Written Communications
  • Customer Relations
  • Logistical Operations
  • Transportation Management

Accomplishments

  • Played various tournaments on state and national level badminton tournaments
  • Achieved First position in various dance competitions
  • Participated on various state level quiz championships
  • Participated in South Asia Karate Championship on regional level
  • Awarded as Marketer of the year 2022 by Navrachna University

Certification

  • Project Management Professional (PMP) - Project Management Institute.
  • Google Ads Search
  • Google Analytics
  • Google Creative Certification Exam
  • AI-Powered performance Ads Certification
  • LinkedIn Content and Creative Design
  • LinkedIn Marketing Strategy
  • Social Media Marketing by hubspot

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Malayalam
Native or Bilingual

Timeline

Student Associate

Alliant International University
01.2024 - Current

Senior Dispatcher and Logistics Planner

BDQ Logistics
01.2020 - Current

MBA - Leadership And Management

Alliant International University

BBA - Business Administration

NAVRACHANA UNIVERSITY

SCHOOLING (HIGHER SECONDARY) - Commerce And Management

GUJARAT REFINERY ENGLISH MEDIUM SCHOOL

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Shreyansh Srinivasan