SUMMARY
Overview
Work History
Education
Skills
PROFESSIONAL & COMMUNITY ACTIVITIES
Timeline

SHRIKANT KAMLAPURKER

Akido MSO, LLC
Rancho Cucamonga,California
21
years of professional experience

Detail-oriented Permits and Licensing Professional experienced in coordinating permit and licensing requirements while ensuring compliance with industry regulations. Delivered effective communication and stakeholder engagement through strong analytical and negotiation skills, contributing to streamlined processes and resolution of compliance issues. Committed to maintaining accurate regulatory records and supporting efficient administrative operations.

Work History

Permits & Business Licensing Specialist

3 Years 2 Months
Akido MSO, LLC | 08.2023 - Current
  • Coordinated permitting, business licensing, and regulatory requirements across seven business entities to ensure compliance with applicable regulations and deadlines.
  • Permit or license acquisition, renewal and rescind business licenses, California Laboratory Improvements Amendments (CLIAs), California Laboratory Registration (CLRs), Fictitious Business Name (FBNs), and Fictitious Name Permits (FNPs) for seven entities.
  • Documenting and maintaining Standard Operating Procedures are compliant when during permit and licensing acquisition.
  • Manage and maintain licensing and compliance activities, including requirements tracking, renewals, documentation, and regulatory status.
  • Review permit and license applications and supporting documentation for accuracy, completeness, and compliance with established requirements.
  • Collaborated with legal, accounting, and compliance departments to streamline complex permit/license acquisitions.
  • Weekly follow-up with Accounts Payable until license or renewal fee is made, and a receipt can be provided.
  • Developed and maintained Excel-based databases and tracking systems to organize licensing information, monitor deadlines, and enhance record accuracy.
  • Coordinate with internal departments, regulatory agencies, and external stakeholders to facilitate permit and license reviews, approvals, renewals, and compliance requirements.
  • Monitor compliance requirements and proactively identify missing documentation, discrepancies, and upcoming deadlines to support timely resolution.
  • Maintain accurate licensing and compliance records through detailed record review, database maintenance, and consistent tracking procedures.
  • Serve as a point of contact for businesses, applicants, and stakeholders, providing clear information regarding licensing requirements, documentation, compliance, and timelines.
  • Maintain organized electronic and physical records for permits, licenses, applications, correspondence, compliance documentation, and related materials.
  • Prepare reports, correspondence, renewal notices, and other documentation supporting permitting, licensing, and compliance activities.
  • Research and interpret applicable regulations, policies, and requirements to support accurate processing and compliance.
  • Identified and resolved discrepancies in licensing and compliance records, coordinating corrective actions and follow-up.
  • Prepare, scan, and upload patient charts using SharePoint for several providers for offshore Revenue Cycle Management team to process.
  • Monitored license expirations and compliance deadlines, preventing disruptions to provider operations.
  • Reviewed regulatory requirements and updated internal processes to align with changing licensing standards.
  • Partnered with providers and internal teams to resolve licensing issues and document discrepancies.
  • Streamlined application workflows, improving turnaround for license submissions and renewals.
  • Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.
  • Provided exceptional customer service to applicants, addressing inquiries with accurate information and timely responses.
  • Enhanced cross-functional collaboration between departments through effective communication and coordination of licensing activities.
  • Served as primary point of contact for regulatory agencies, fostering positive relationships that facilitated smooth communications during inspections or audits.
  • Increased efficiency in managing high volume of license applications by developing a robust database system for tracking and reporting purposes.
  • Streamlined licensing processes by implementing efficient tracking systems and organizational strategies.
  • Coordinated cross-departmental efforts to implement process improvements aimed at enhancing overall licensing operations efficiency.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Performed routine data entry or document management.
  • Updated operational records or licensing information using computer terminals.
  • Maintained credentialing systems and tracking logs for licenses, certifications, and supporting records.

Business Process Outsourcing Liaison | Administrative Resources

16 Years 9 Months
Acurus Solutions, Inc. | 11.2006 - 08.2023
  • Provided technical support and troubleshooting for computer connectivity, printer installation, software installation, and user issues.
  • Performed daily, nightly, weekly, and monthly backups for UNIX and Windows servers.
  • Scanned and processed various types of patient batches for Acurus Solutions, Inc.
  • Supported network infrastructure by creating VPN tunnels, configuring Access Control Lists (ACLs), and configuring routers.
  • Installed and troubleshot network printers while supporting application software installations and upgrades to ensure seamless operations.
  • Supported Information Assurance requirements and practices for enterprise, data, and network services.
  • Installed Information Assurance Vulnerability Alerts (IAVAs) and supported compliance of network elements, encryption devices, operating systems, and application servers.
  • Coordinated and scheduled application server outages, ensuring minimal disruption during technical maintenance activities.
  • Configured and optimized network servers and associated encryption technologies.
  • Installed, operated, and upgraded network management software used to monitor server capacity and performance.
  • Developed logical diagrams from technical requirements and validated and updated diagrams as required.
  • Configured, operated, modified, and maintained logical domains using Microsoft Active Directory.
  • Performed backup and restore services for user data on Storage Area Network (SAN), Network Attached Storage (NAS), and individual servers.
  • Installed, configured, managed, administered, and maintained Microsoft Systems Center Data Center servers.
  • Installed, configured, managed, administered, and maintained Windows Hyper-V and VMware environments.
  • Set up new users, assisted with network access, resolved connection problems, and installed, upgraded, and backed up software.
  • Monitored network utilization and security systems and provided technical support to end users.
  • Created detailed reports to inform management on operational performance. and notified supervisors of significant problems and recurring operating errors.

EDS Contractor – Bank of America Tier 2 Support Team | Bank of America Tier 2 Support Team

5 Months
APC Workforce Solutions (ZeroChaos, Inc.) | 06.2005 - 11.2005
  • Resolved data, voice, and optical network support issues for Bank of America Tier 2 Support Team, ensuring timely service delivery.
  • Coordinated escalations with field agents and Tier 3 teams to facilitate on-site assistance and issue resolution.
  • Enhanced service efficiency and customer satisfaction by implementing structured troubleshooting and support processes.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked well in a team setting, providing support and guidance.

Education

Bachelor of Science - Business Administration

Oakland University, School of Business Administration | Rochester, Michigan | 05-2004
  • Concentration: Management Information Systems (MIS) | Additional Knowledge: Accounting
  • Dean’s Scholar, Fall 2003

Skills

Microsoft Office | Microsoft Excel | Microsoft Word | Microsoft Access | Microsoft Visio | Asana | Notion | Zendesk | Active Directory | VMware | Windows Hyper-V | UNIX | Windows | Networking | VPN | Access Control Lists (ACLs) | Routers | SAN | NAS | Database Management | Oracle | DataStage | Python | Visual Basic | Borland C++ | AutoCAD | Novel ZENworks | Novell GroupWise | Microsoft Systems Center

PROFESSIONAL & COMMUNITY ACTIVITIES

  • Volunteer Accounting Service Team of Michigan (VAST), Assisted with filing tax returns for underprivileged individuals and families.
  • Dale Carnegie Institute, Membership in Effective Communications and Human Resources, 2006, Present

Timeline

Permits & Business Licensing Specialist

Akido MSO, LLC
08.2023 - CurrentRead More

Business Process Outsourcing Liaison | Administrative Resources

Acurus Solutions, Inc.
11.2006 - 08.2023Read More

EDS Contractor – Bank of America Tier 2 Support Team | Bank of America Tier 2 Support Team

APC Workforce Solutions (ZeroChaos, Inc.)
06.2005 - 11.2005Read More

Oakland University, School of Business Administration

Bachelor of Science from Business Administration
Read More
SHRIKANT KAMLAPURKER