Summary
Overview
Work History
Education
Skills
Technical Trainings
Education Summary
Personal Information
Disclaimer
Languages
Certification
Languages
Professional Development
Timeline
Generic

Shrilekha Pawar

Miami,USA

Summary

ISTQB Certified Foundation Level Tester | 10.5 Years of Expertise

QA Testing Excellence: Leveraging 6 years of experience as a QA Tester, I have perfected the art of crafting meticulous test plans and executing both manual and automated testing processes. My commitment to delivering high-quality software solutions is evident through successful collaboration with cross-functional teams.

Onsite Expertise: Demonstrated capabilities during a 2-year Onsite assignment with British Telecom in the UK, showcasing adaptability and effectiveness in an international work environment.

Production Support Prowess: Excelled over 4.5 years in Production Support, showcasing a strong ability to ensure the stability, availability, and performance of critical systems. My track record includes prompt resolution of technical issues to minimize downtime and ensure seamless operations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

QA Tester, Production Support

Tech Mahindra Ltd.
12.2010 - 07.2021
  • Versatile professional seamlessly navigated diverse roles within the same project and client, excelling in both QA testing and production support functions.

1st Line Support as Onsite Team Lead

Tech Mahindra Ltd.
Bristol, United Kingdom
01.2018 - 01.2020
  • As SMAS person (Switch Manager Application Support), provide timely and professional assistance to end-users, ensuring positive interactions.

Production Support / 2nd Line Support as Team Lead

Tech Mahindra Ltd.
01.2017 - 01.2018
  • Incident management: Respond promptly to incidents affecting telecommunications services.

IVVT Support and Lead

Tech Mahindra Ltd.
01.2016 - 01.2017
  • Taking care of all IVVT requests and issues and handling them properly on Model environments.

3rd Line Support

Tech Mahindra Ltd.
01.2014 - 01.2016
  • Analyzing the LIVE/Production issues on demand and providing an early and effective response to the affected teams depending on the priority of the issue.

CFT Tester

Tech Mahindra Ltd.
01.2012 - 01.2014
  • Attend the Cross Functional Task (CFT) design calls for better analysis of to be introduced /enhanced functionalities to identify test scenarios.

Sanity Tester/Story Tester/Senior Tester

Tech Mahindra Ltd.
01.2010 - 01.2015
  • Understanding the Design from component and E2E perspective.

Education

Bachelor of Engineering - Computer Science

PRMITR College of Engineering
Badnera Maharashtra India
06-2010

Some College (No Degree) -

J.B.Science College, Maharashtra India
06-2006

Agragami High School
Wardha Maharashtra India
05-2004

Skills

Testing Methodologies: Manual and Automated (for Sanity testing) with SDLC Agile Model, User Acceptance testing, Regression testing, System testing, Functional testing, End-to-End testing, REST API

Test Automation Tools: Basic Selenium, QTP/UFT

Test Management: Test planning and execution, Defect tracking, Jira, FIR Manager for logging and tracking software faults

Programming Languages: C, Java, NET for troubleshooting

Database Testing: Good SQL skills, MS SQL, Oracle database

Operating Systems: Open VMS, Windows, Unix/Linux

Monitoring Tools: Basic knowledge of Nagios and Splunk

Change Management: Raising and supporting infrastructure changes, HP Quality Centre

Communication: Clear and effective, Professional assistance with a positive approach

Team Collaboration: Got many appreciations for being a Team player with strong interpersonal and relationship building skills

Time Management: Quick learner and competent performer under high work pressure to produce quality results

Incident Management: SNOW, Quick response and effective resolution

Troubleshooting: Strong problem-solving and root cause analysis

Technical Trainings

Technical Training:

  • ITP Technical Training (C, SQL, Java, UNIX, OSS/BSS, Software Engineering): December 2010Acquired a diverse skill set through comprehensive technical training, including proficiency in C, SQL, Java, UNIX, OSS/BSS, and Software Engineering.
  • HP Quick Test Pro Training:Completed a 2-day intensive training program on HP Quick Test Pro, enhancing proficiency in test automation for efficient software testing.

Education Summary

  • Bachelor of Engineering, Computer Science and Engineering, 2010, 82.5, Prof. Ram Meghe Institute of Technology and Research, Badnera, Amravati, Maharashtra, India
  • HSSC, 2006, 65.83, J.B.Science College, Wardha, Maharashtra, India
  • SSC, 2004, 86.40, Agragami High School, Wardha, Maharashtra, India

Personal Information

Legal Status: h4 - ead

Disclaimer

I, Shrilekha Pawar, declare that the above given information is true and correct to the best of my knowledge.

Languages

  • English
  • Hindi
  • Marathi

Certification

  • ISTQB Foundation Level Certified:Demonstrating expertise in foundational testing principles, ensuring a robust understanding of best practices in Quality Assurance.
  • BT Data Protection and Relevant Certifications:Attained certifications in data protection, showcasing a commitment to upholding the highest standards of information security.

Languages

English
Professional
Hindi
Professional
Marathi
Professional

Professional Development

Professional Development:

  • Stress Management and Effective Time Management:Completed a Tech Mahindra Internal Training program, demonstrating a proactive approach to maintaining well-being and optimizing productivity.
  • Advanced Excel Workshop:Expanded Excel skills in a specialized workshop, fostering advanced data analysis and reporting capabilities.
  • Negotiation Skills Program:Participated in a targeted program to hone negotiation skills, contributing to effective communication and conflict resolution.
  • Toastmasters Program:Engaged in the Toastmasters program, refining communication and leadership skills to excel in professional and personal interactions.

Continuous Growth:

These certifications and training programs reflect my commitment to continuous learning and professional growth, ensuring I stay at the forefront of industry standards and emerging technologies.

Timeline

1st Line Support as Onsite Team Lead

Tech Mahindra Ltd.
01.2018 - 01.2020

Production Support / 2nd Line Support as Team Lead

Tech Mahindra Ltd.
01.2017 - 01.2018

IVVT Support and Lead

Tech Mahindra Ltd.
01.2016 - 01.2017

3rd Line Support

Tech Mahindra Ltd.
01.2014 - 01.2016

CFT Tester

Tech Mahindra Ltd.
01.2012 - 01.2014

QA Tester, Production Support

Tech Mahindra Ltd.
12.2010 - 07.2021

Sanity Tester/Story Tester/Senior Tester

Tech Mahindra Ltd.
01.2010 - 01.2015

Bachelor of Engineering - Computer Science

PRMITR College of Engineering

Some College (No Degree) -

J.B.Science College, Maharashtra India

Agragami High School
Shrilekha Pawar