SHRI NIDHI VIJAY ANANDAKUMAR
Toledo,OH
Summary
Highly motivated and diligent professional seeking a challenging work environment where I can excel and contribute innovative ideas to foster the growth of organizations. With a strong background in business principles and information systems, I am eager to leverage my expertise to make valuable contributions to the organization's development. I am enthusiastic about embracing a demanding position that allows me to apply my knowledge and propel the organization toward further success.
Overview
3
3
years of professional experience
Work History
Head Student Manager
Compass Groups
Toledo, OH
08.2022 - 04.2023
- Collaborated with colleagues to improve customer satisfaction ratings by 13%.
- Prioritized tasks to ensure timely project completion.
- Supervised store operations, increasing operational efficiency by 20%.
- Monitored inventory levels to prevent stockouts and minimize customer dissatisfaction.
- Developed and implemented product plans resulting in improved sales performance and customer engagement.
- Received consistent positive customer feedback and commendations for excellent customer service.
Management Analyst
Bestomech Industries
Coimbatore, India
07.2021 - 06.2022
- Conducted data analysis, resulting in a 20% increase in operational efficiency.
- Implemented process improvement solutions, reducing turnaround time by 30%.
- Provided financial analysis, leading to a 15% increase in profitability.
- Developed performance metrics, improving key performance indicators by 25%.
- Contributed to a 10% increase in market share through strategic planning and industry analysis.
- Successfully managed 10 projects, achieving a 15% increase in on-time project delivery.
- Prepared reports and presentations, facilitating data-driven decision-making with a 20% increase in adoption.
- Engaged stakeholders, resulting in a 30% improvement in satisfaction.
Sales Analyst
Susi Industriess
Coimbatore, India
05.2020 - 06.2021
- Analyzed sales data, resulting in a 15% revenue increase and a 20% sales performance improvement.
- Identified market trends, leading to a 10% boost in customer acquisition and a 12% increase in customer retention.
- Developed sales forecasting models with 90% accuracy, optimizing resource planning and inventory management.
- Collaborated cross-functionally, reducing order processing time by 25% and improving customer satisfaction.
- Prepared reports and dashboards, facilitating data-driven decision-making for senior management.
- Monitored sales KPIs, achieving a 15% conversion rate increase, a 10% higher average order value, and a 20% sales pipeline improvement.
- Conducted competitor analysis, increasing market penetration by 10%.
- Provided CRM training, resulting in a 30% adoption increase and 15% higher sales team productivity.
Education
MBA - Information Systems (STEM
University of Toledo
Toledo, OH05.2023
Bachelor of Commerce - Corporate Secretaryship
PSG College of Arts & Science
Coimbatore, India05.2021
Skills
- Software & Tools Python, SAS EM, SQL, MySQL, Java, JIRA, Trello, Power BI, Tableau, SAS, SAP ERP, Tally ERP9, CRM, AWS, Kubernetes, Oracle, UNIX
- Applications Microsoft Office Suite
- Expertise Technical Skills (eg, Python, R, SQL), SDLC, Communication, Attention to Detail, Project Management, Collaboration, Interpersonal Skills, Teamwork, Leadership, Analytical thinking, Decision making, Data Analysis, Critical Thinking, Problem-solving, Research and Market Analysis, Data Visualization
Timeline
Head Student Manager
Compass Groups
08.2022 - 04.2023
Management Analyst
Bestomech Industries
07.2021 - 06.2022
Sales Analyst
Susi Industriess
05.2020 - 06.2021
MBA - Information Systems (STEM
University of Toledo
Bachelor of Commerce - Corporate Secretaryship
PSG College of Arts & Science
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