Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ytaysha Watson

Troy,AL

Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Representative

Primerica
Atlanta, GA
09.2024 - Current
  • Assist families by providing financial education in order to protect assets
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Collaborated with other departments such as marketing, finance, logistics.

Service Operator (Seasonal)

CGI Federal
Troy, AL
06.2024 - 11.2024
  • Provided customer service by responding to customer's inquiries
  • Conduct data entry efficiently
  • Handles billing and invoices for restricted accounts
  • Provided support for end users in troubleshooting system issues.
  • Developed technical documentation such as flowcharts, diagrams, and process maps.
  • Designed, developed, tested, documented, and maintained new applications and software components.
  • Maintained a secure environment by implementing security policies and procedures according to industry standards.

Agency Sales Representative

Colonial Life & Accident Insurance Co.
Montgomery, AL
02.2024 - 06.2024
  • Attended sales meetings regularly to meet required sale goals
  • Qualify leads by identifying potential clients
  • Highlight how the product will provide solutions to clients

Sales Associate

Walmart Pharmacy
Atmore, AL
06.2023 - 08.2023
  • Provided customer services to ensure medications were accurate
  • Handle telephone calls promptly
  • Maintained pharmacy records while following HIPAA Regulations
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.
  • Tracked sales performance metrics to identify trends in the market place.
  • Attended weekly team meetings to review performance goals and objectives.

Server/Hostess

Ruby Tuesday
Troy, AL
09.2022 - 05.2023
  • Greeting customers and assisting them with their orders
  • Providing customer satisfaction throughout the entire experience
  • Accurately handling payments for the customers

Client Service Professional (Seasonal)

Troy, AL
01.2023 - 04.2023
  • Managing client appoints via telephone
  • Assisted clients with transactions
  • Analyzed tax documents while ensuring the confidentiality of the client's information

Carhop

Sonic
Atmore, AL
05.2020 - 08.2022
  • Provided customer satisfaction
  • Maintained a friendly manner with customers
  • Ensured efficiency while maintaining different roles throughout the shifts

Education

Business/ Marketing -

Troy University
Troy, AL
11.2024

High school diploma -

Escambia Co High School
Atmore, AL
05.2021

Skills

  • Food Service Expertise
  • Transaction Processing
  • HIPAA
  • Microsoft Office
  • Serving
  • Marketing
  • Insurance sales
  • B2B sales
  • Outbound Sales Calls
  • Office experience
  • Typing
  • Front desk

Certification

  • Life and Health Insurance

Timeline

Sales Representative

Primerica
09.2024 - Current

Service Operator (Seasonal)

CGI Federal
06.2024 - 11.2024

Agency Sales Representative

Colonial Life & Accident Insurance Co.
02.2024 - 06.2024

Sales Associate

Walmart Pharmacy
06.2023 - 08.2023

Client Service Professional (Seasonal)

01.2023 - 04.2023

Server/Hostess

Ruby Tuesday
09.2022 - 05.2023

Carhop

Sonic
05.2020 - 08.2022

Business/ Marketing -

Troy University

High school diploma -

Escambia Co High School

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Ytaysha Watson