James Demps
Tucson,AZ
Summary
I am a very hard working and enthusiastic individual. I take pride in the work I do no matter what field it's in. I expect to add to your team by being an example of accountability, effort, and enthusiasm.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Earnhardt CDJR
07.2021 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
General Manager
Wingstop
02.2018 - 03.2021
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Streamlined inventory management processes, minimizing waste and ensuring stock levels for operations.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained all team members
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed budget implementations, employee reviews, and training, schedules
Education
No Degree - Business Management
Grand Valley State University
Allendale, MISkills
- Sales expertise
- Staff training
- Customer needs analysis
- Customer service
- Time management
- Staff scheduling
- Payroll management
- Food service expertise
Timeline
Sales Consultant
Earnhardt CDJR
07.2021 - Current
General Manager
Wingstop
02.2018 - 03.2021
No Degree - Business Management
Grand Valley State University