Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sh'ron Allen

New Haven,Connecticut

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Waitress

Farmers Family Restaurant
01.2012 - 05.2012
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Mail Sorter

Snelling Personnel / UPS
07.2013 - 02.2014
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Evaluated mail trays to determine proper placement.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Diagnosed unclear or unrecognized barcodes, documenting and communicating errors prior to resolving issue.

Electronics Associate

WALMART
10.2014 - 02.2015
  • Assist customers with Electronics, Fabric, and Hardware needs.
  • Set up Prepaid and Contract phones Assist customers with different phone issues.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Customer Service/Admin Assistant

Reliable Refund
01.2015 - 12.2020
  • Assisted personal and business tax preparation clients.
  • Scheduled appointments and remote meetings for tax preparers.
  • Provided tech support to remote tax preparers.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Assisted coworkers and staff members with special tasks on daily basis.

Field Rep Assistant

Creative Capital Ventures LLC
03.2018 - 11.2019
  • Assist field representatives for a property preservation company.
  • Assign work orders and Provide technical support for online client portals.
  • Verify completed work orders and submit via online client portals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

High School Diploma -

Blackman High School
Murfreesboro, TN
05.2012

No Degree - Cosmetology

Paul Mitchell The School - Murfreesboro
Murfreesboro, TN
06.2015

Skills

  • Materials Organization
  • Food Allergies
  • Customer Orders
  • Customer Needs Assessments
  • Setup and Breakdown Procedures
  • Serving and Bussing

Accomplishments

  • ROTC Advanced Technology Award

Timeline

Field Rep Assistant

Creative Capital Ventures LLC
03.2018 - 11.2019

Customer Service/Admin Assistant

Reliable Refund
01.2015 - 12.2020

Electronics Associate

WALMART
10.2014 - 02.2015

Mail Sorter

Snelling Personnel / UPS
07.2013 - 02.2014

Waitress

Farmers Family Restaurant
01.2012 - 05.2012

High School Diploma -

Blackman High School

No Degree - Cosmetology

Paul Mitchell The School - Murfreesboro

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Sh'ron Allen